Holiday Inn Express La Mesa Near SDSU by IHG

Hotel was good. No issues there. The only reason I took one star off is because I was charged extra for parking. This should already be included in the price listed on the website. I find it deceiving to leave that information out when booking the room.

Staff, breakfast and everything great as usual, but the room was uncharacteristically uncomfortable. The bathroom was not clean (someone else's hair all over the floor, stains on the sink, etc.) and the bed felt broken/out of whack (partner verified this as it was normal on his side) making for I comfortable sleep. Again, not characteristic for this hotel as I've stayed here many times. I'm hoping it was a one-off experience and am still planning to give it another shot.

blanket has stains and smelly room! Is not worth the price!

Na

Clean and friendly service

Paid parking.

Very nice facility clean, the staff was very friendly and amenable. The breakfast area was clean and the food was good.

We had a really good stay here. The staff was very friendly and the breakfast was straight forward and well prepared. Nothing amazing on the breakfast front but much better than others that I have had. The building is clearly well used..... There is signs of wear everywhere but it was clean and I could see staff taking care of the property the entire time we were there. My only real grumble was the water pressure and more importantly the heat.. it fluctuated pretty constantly. Most of the time it was acceptably warm but not hot. One morning it was HOT, one evening it was cool. I would stay here again anytime.

I hoped that front desk let me know how to make the appointment for housekeeping. It was frustrating having to wait until the last day to be checked. As well as I was charged $110 from hotel but not given the reason why.

Front desk gal could have more welcoming and enthusiastic. Room was comfortable and clean enough (despite mold on the ceiling). Breakfast was good (potatoes and sausage were dry), eggs and biscuits were really good. I appreciate the water dispenser in the lobby area. I appreciate the security guard in the parking lot.

The breakfast was really good. I love the pancake machine. The property charges $20 per car per night for parking. The room was very clean. I loved how spacious it was for both my kiddos. Definitely would stay here again.

Thank you ☺️ everything was clean and good. Polite and nice stuff ☺️

Room 364 had a leaking ac and the floor was soaking wet . Other than that it was a good stay.

I was disappointed with 1/ paying $20. to park. 2/no room cleaning $$$$ 3/ i had to extend my stay and I was charged a higher rate and $20. Parking again. May be other complaints but not coming to mind. No customer service for frequent flyers… so why be loyal to Holiday Inn????

It was nice for an easy short stay

Very nice room and property for the price. Good location close to SDSU! Very pet friendly but not necessarily an area that was convenient to walk pets other than front of property or sidewalk. Very pleasant and helpful staff and even changed rooms when first room was not in a good location. Would definitely stay here again if need to be in area.

Check in was supposed to be at 3pm, but couldn’t get the room until 4:30. Fire alarm kept going off at 8am, at random times until checkout at 11am

Room was less than ideal..

Too

Friendly staff up front. Definitely attentive. The fact that you have to use a keycard for access is nice, adds to the overall safety feel. Shower wasn't clean when I got there. There were some rocks/mud that I ended up rinsing off myself. Bathroom also smelled faintly of cigarette smoke. Desk lamp didn't work properly. Thin walls and thin floors/ceilings. If you're on the first floor prepare to hear everything anyone says outside as they walk by. Prepare to hear your neighbors above you and beside you and people in the halls talking. I was only there for one day, so it wasn't bad for a quick work trip, especially for the price. But it would not be an ideal situation for personal travel or longer trips.

Close to Sharp Hospital and always clean and great people working there.

The staff were all very kind and inviting! Check in was a smooth proceeds and I arrived at noon expecting to wait till 3PM but my room was ready and I was allowed in without any issues. My room was clean but then building itself is pretty rundown. The hallways are so so stuffy, not a single bit of air. The carpet all over the halls is so old and dirt smelling. The carpet in the elevator literally comes with its own bad aroma. Please get rid of it, it reeks. Breakfast was cold and limited but hey, it’s free. Parking was $20 which isn’t terrible considering it’s outside the building which the surrounding area is a bit sketchy.

Nice and convenient hotel for our stay in San Diego. The property is a bit outdated and the laundry facilities really need to be updated — I wasn’t able to do laundry on-site and had to take it to a family member’s house. That said, the hotel staff more than made up for it. Anna and Mena both went above and beyond to make our stay enjoyable. Mena, the general manager, was absolutely outstanding. She checked in on us daily to make sure everything was okay, and her hospitality truly made us feel at home. She not only recommended a fantastic kabob spot in El Cajon and suggested a hairstylist for my mom before the communion party, but she also went out of her way to change our room to better accommodate our needs. Mena’s genuine kindness, attention to detail, and constant willingness to help left such a positive impression on us — she is the type of manager who turns a good trip into a great one. Anna also made our stay special. She helped us find places to go sightseeing and, when we were in the lobby dressed for the communion party, she kindly offered to take photos so my whole family could be in the picture together. Their kindness and dedication really stood out and helped make our experience memorable. With some updates to the property, this could easily be a five-star stay.

Na

That staff was extremely friendly. Clean rooms.

Room smelled like mildew , had to get moved to another room & that room wasnt cleaned . I did an early check out and they dont want to refund my money . Terrible hotel do not stay here

I liked the location, friendly staff and breakfast buffet. Dislikes were the noise at night as I was near a main entrance/exit. I was also on the ground floor facing the parking lot and the late check-in people hit their remote door locks at all hours with the car horns beeping at 2, 3 ,4 am. Makes it hard to sleep. But not completely the fault of the hotel.

Was a 10/10, great place to stay

I stayed here in 2014 before the re-model when I moved to La Mesa. I refused to stay again for the service and cleanliness. Looked like it was a homeless center with trash over flowing and people doing drugs and loitering outside and revving cars and parties in rooms. 10 years later, visiting family that lives in La Mesa I booked because I noticed the remodel but nothing has changed. Could not sleep for 2 nights! I understand the car wash construction but a hockey team that is running in the hallways at 1am and slamming door and jumping in the elevator. Ridiculous! There is a city ordinance in La Mesa for quiet hours that starts at 10pm. Hotel staff does nothing, cars revving outside, people screaming and talking loud and 20 hockey team kids running down the hallways at 1am. I visit family in La Mesa very frequently. Will never stay here again! Nothing has changed.

The room was good. Nice and clean around the property. The pool was really small but usable. Breakfast was lacking. The pancake machine was broken. The oatmeal machine was also broken. Otherwise it was a great stay.

Love it

Clean rooms friendly staff