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Quality Inn Amarillo West near Medical Center

Lobby sitting area

Desk, blackout drapes, free WiFi, bed sheets

Desk, blackout drapes, free WiFi, bed sheets

Desk, blackout drapes, free WiFi, bed sheets

Desk, blackout drapes, free WiFi, bed sheets

5.8

(1,004 Ratings)

"It was really nice & peaceful I liked it"

Kelsey

Don't miss out! Price and availability may change

5.8 / 10.0

(1,004 Ratings)

Hotel in Amarillo, TX

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking.
Change of towels is available on request.
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Amenities at Quality Inn Amarillo West near Medical Center

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Free parking

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

5.8

(1,004 Ratings)

"It was really nice & peaceful I liked it"

Kelsey

Don't miss out! Price and availability may change

$$$$

5.8 / 10.0

(1,004 Ratings)

Hotel in Amarillo, TX

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

About this hotel

Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking.
Change of towels is available on request.
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

5.8 / 10.0

(1,004 Ratings)

1.0 / 10.0

Don’t trust the information from it.

5.0 / 10.0

The place is nice and quiet. Location is super convenient.

1.0 / 10.0

Didn’t even stay. Hotel was disgusting. Filthy sheets, rooms smelled like mold. Looked at multiple rooms, all were terrible.

2.0 / 10.0

Horrible conditions

4.0 / 10.0

Blood on wall and curtains. Bathroom was disgusting!

1.0 / 10.0

avoid this place. I mistakenly booked this place thinking it was a different hotel. The carpet was beyond filthy and ripped. The bathroom floor was awful. There were shoe marks and dirt all over the inside of the door.

6.0 / 10.0

.

2.0 / 10.0

I was in a handicapped room . Which was not very accessible. Toilet was very low. Safety bars were more pull up bars. Carpet was difficult to move on . Not very ADA

10.0 / 10.0

It was really nice & peaceful I liked it

2.0 / 10.0

This is a low end hotel the shower knob to activate shower would only pull halfway so half the water was still coming out the spout and the other half outta the shower head there were sever ceiling latches that weren’t done very well plaster all over floors from them

4.0 / 10.0

Disappointed, the rooms were dirty and the doors didn’t lock easily, felt unsafe and breakfast had few options and definitely could have gone somewhere else and won’t try another Quality for awhile

4.0 / 10.0

It was dirty. But ok.

6.0 / 10.0

The continental breakfast was poor. Just waffles, coffee, muffins, cereal and packs of oatmeal. No bread, bagels or boiled eggs. Room curtain and bed sheets were torn. Room smelled musky.

2.0 / 10.0

The staff was very friendly checking in and out. This was the only resounding positive of my stay here. The room and property itself was rough. The door to my 2nd floor room barely latched and the deadbolt was broken. The room was muggy and smelled damp. The AC was off when I entered which isnt welcoming when it's 100 degrees outside. The mesh window curtain was ripped. There was an exposed electrical junction box on the ceiling- no idea what was there to begin with as a lamp doesnt make sense in that position and the smoke alarm was conveniently placed right above the bed. The tv had just 5 channels. Not even Fox or ABC which is part of basic cable. There was cracking drywall on the ceiling and the bathroom light was missing a shade. The shower pressure was very good actually but I didnt take my mind off the crumbs and dirt I felt with my bare feet on the carpet. Also, a cricket thought to join me in bed at some point which I can only attribute to the outer doors downstairs that could not close due to being broken somehow. Just passed these outer doors, the ice machine was inside and leaking enough to wet the carpetted stairs next to it. You might be wondering why I didnt mention all this to the staff. My reason is because I would only be there a single night and I did not want to kick up a fuss. They were very nice and helpful in every interaction. I truly feel sorry for the staff here. I cant imagine the complaints the get. This is all on the property management. Shame.

4.0 / 10.0

The room smelted unclean, the power was out for three hrs. and the smoke detect was taken down. Other then that it was fine.

8.0 / 10.0

It was overall good but it seemed like no cable tv was working at all on the tvs.

5.0 / 10.0

Great service

2.0 / 10.0

The rooms are filthy, not dirty, they are absolutely filthy. See attached pictures for the dirty toilet bowl, the dead bugs all over the room, the television didn’t work, the ceilings ready to cave in, the window was covered with some kind of dirt, just an overall completely filthy room. This should be condemned. The health department can’t even help them. It just needs to be condemned and shut down. They do not vacuum the carpet. This place is unbelievably bad bad. And for some reason, I was placed in a room beneath the only other room that was occupied in the entire building, and the people were extremely loud. This hotel needs to be taken off all of the major websites. Nobody should advertise for this hotel. I will never go back.

4.0 / 10.0

Not as advertised. The building itself is in poor condition. Including the rooms. Shower head was almost at my sholder, im 5'9". A lot of wear n tare to the room. Hallway and stairs were dirty. Ice machines broken.

3.0 / 10.0

The price was great. An average hotel with older style amenities. Staff friendly. Young students (staff) who have been asked to run the hotel. Quiet one night stay. Breakfast was simple, muffin, coffee, waffle, juice.

2.0 / 10.0

Staff were useless, didn’t answer phone, couldn’t help with simple requests for standard supplies - towel, hair dryer. -10/10… don’t recommend

2.0 / 10.0

Low quality hotel was some Roaches and a spider we killed uncomfortable mattress

4.0 / 10.0

the TV did not have cable attached. the AC was noisy. the carpet was dirty

4.0 / 10.0

I guess ultimately you get what you pay for. Very worn rooms from bed frames damaged to ceiling paint peeling. Carpets stained and bathroom dirty.

8.0 / 10.0

The actual staff was great. The room left much to be desired when it came to looks (walls have torn wallpaper exposing large cracks and the ceiling looked like it had water damage). Bathroom was dingy and the fan didn't work. The light flickered with a big slasher film vibe, which we actually enjoyed. There was a bed, and it had clean sheets. There were pillows, and they did what they needed to. We checked in at like 2am and they were open. Front desk staff was incredibly polite and quick, making check in in my semi-conscious state almost effortless. Breakfast was solid for being free. Would stay again.

2.0 / 10.0

The rooms are not what are posted on the pictures, room had a dirty smell,bed looked a mess and broken. Carpets looked like they have not been cleaned in years

2.0 / 10.0

This is the worst stay I ever had! Was in the hospital a week and thought to stay a couple nights and rest. First no remote control tried calling front desk and phone cord broken on both ends. Heldnit together and called front desk never got an answer. Went to the front desk and that lady was nice she went and took the remote control then realized there was no cable box period in box that room. Moving on i laid down and started itching, got up and saw there were bed bugs all over and had bit me 😔. I called front desk this was about 1 or 2 AM again no answer. Went to front desk and the girl just moved us rooms because getting a refund was not an option at the moment. New room was better and i feel like the room we received was a last rest room room 121. They moved us but being sick we didn't want to stay any longer there and left. I rook pictures and have sent them to lodge a complaint. DON'T STAY AT THIS HOTEL! Expedia needs to remove them from list sad that a hotel like this is even located around the hospitals there.

10.0 / 10.0

The night clerk was information and kind. She did a good job.

2.0 / 10.0

Nothing positive.

3.0 / 10.0

The air conditioning would blow cold air, but had no ability to cool the room anywhere close to a comfortable temperature. The second floor hallway was extremely hot as well. When I brought up the issue to the front desk, the young lady immediately offered a choice of two first floor rooms with no hesitation at all. The new room was comfortably cooled off in about fifteen minutes. The staff completely took care of my issue professionally, making sure nothing was left unresolved.

6.0 / 10.0

The bed was comfortable and the sheets were soft. Sleeping was very nice. The breakfast was very nice for the price. The carpet was pretty gross and sticky. The ice machine was broken.

4.0 / 10.0

To start, the young lady at the front desk was great. Very friendly and polite. The lobby was more spacious than I anticipated. Thats where the good ends. The stairs leading up to the room looked like they would crack under pressure. There was a bag of trash that someone left outside the room door. The room itself was just eh. It looked like all that was done was the basics, switched out linens and trash cans. There was little pieces of trash on the carpet like someone had yanked off the price tags off clothes causing the plastic attachment part to fly off. Not to mention the stains on various walls, the stagnant smell that not even the constant ac could dissipate, half the outlets did not work properly, and my gosh the television. Might as well not have it since it didnt even have the most basic of basic channels. The only good thing was that we didn't have to stay for long, we were mid road trip and I needed sleep but I couldn't even stay asleep for long periods of time because although the bed itself was comfortable, it had a peculiar smell just like the rest of the room. Literally the only fully redeeming feature is the friendly staff. Cant mention the pool because is was closed the day we went and left right when breakfast started being served.

2.0 / 10.0

Thus was one of the nastiest hotels I have ever stayed in. I will never stay at a Quality Inn ever. There was stains and blood on the bathroom walls. I had to take a shower with my flip flops on. I didn’t sleep cause I was worried about bed bugs. I do not recommend this hotel.

6.0 / 10.0

The property was pretty shabby.

4.0 / 10.0

The bed had animal hair all over, and the television did not work.

4.0 / 10.0

They are out of milk at 8:40, although their breakfast time is 6-9 am, also bathroom was smelling too badly.

3.0 / 10.0

It’s was ok

1.0 / 10.0

AC was garbage, room ran hot constantly. Water in the shower didn’t stay hot long, breakfast was miserable at best with little to no options.

4.0 / 10.0

The Lobby are was nice and the indoor pool was good. The room was dirty, bathroom walls had stains on them, water marks on the ceiling, one of the beds was wobbly, etc... The stag was friendly.

1.0 / 10.0

The worst the room was filthy they changed us that room we woke up at 2am being bit by bed bugs they changed us again this room someone had pooped in the shower.

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