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The Fontenay

Top rated by guests

Sauna, hot tub, steam room, body treatments, body wraps, body scrubs

Fontenay Suite | Premium bedding, free minibar items, in-room safe, desk

Alster Suite | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe | Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room | Living area | Flat-screen TV, pay movies

9.6Outstanding

(512 Ratings)

"Excellent . "

Carlos

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(512 Ratings)

Hotel in Hamburg

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 3 restaurants connected to the convention center in Hamburg
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Housekeeping is available on request.
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Fontenay

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Family friendly

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.6Outstanding

(512 Ratings)

"Excellent . "

Carlos

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(512 Ratings)

Hotel in Hamburg

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

About this hotel

Luxury hotel with 3 restaurants connected to the convention center in Hamburg
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Housekeeping is available on request.
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.6 / 10.0

Outstanding(512 Ratings)

5.0 / 10.0

Breakfast is nice. Staffs are really helpful and friendly. Room is good as always.

5.0 / 10.0

The most amazing hotel in Hamburg - live everything about it - the rooms, the atmosphere, the pool, the food and the amazing staff whi went beyond our family! Can’t wait to be back 💙

10.0 / 10.0

Excellent .

10.0 / 10.0

Awesome hotel. Great staff

10.0 / 10.0

Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.

10.0 / 10.0

👍

4.0 / 10.0

Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.

5.0 / 10.0

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!

5.0 / 10.0

Loved the Hotel and the Service.

5.0 / 10.0

Top hotel, best service, best food.

5.0 / 10.0

Top hotel, best service, best food.

10.0 / 10.0

Overall stay was exception and in a beautiful city!

10.0 / 10.0

Staff was so helpful and thoughtful.

10.0 / 10.0

Great hotel

5.0 / 10.0

Excellent property , rooms have very high level of detail . Good food and very attentive staff!

5.0 / 10.0

The hotel is spectacular. If you're looking for a quiet place with great facilities, this is your hotel in Hamburg. The staff service is also very good. The hotel is not exactly in the city center, but within a 15-20 minute walk, you can reach the central area.

5.0 / 10.0

The hotel is spectacular. If you're looking for a quiet place with great facilities, this is your hotel in Hamburg. The staff service is also very good. The hotel is not exactly in the city center, but within a 15-20 minute walk, you can reach the central area.

10.0 / 10.0

Top Hotel

10.0 / 10.0

Top Hotel

5.0 / 10.0

It’s the best hotel in Hamburg for sure Great location, great staff , thank you for everything One thing I like to point as less satisfying, the gym is too small and not equipped enough for this standard hotel unfortunately We will be back soon , best in Hamburg

5.0 / 10.0

It’s the best hotel in Hamburg for sure Great location, great staff , thank you for everything One thing I like to point as less satisfying, the gym is too small and not equipped enough for this standard hotel unfortunately We will be back soon , best in Hamburg

4.0 / 10.0

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.

4.0 / 10.0

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.

5.0 / 10.0

Fantastic hotel, service, room, facilities and food.

10.0 / 10.0

Best Hotel in Germany

5.0 / 10.0

Fantastic hotel, service, room, facilities and food.

10.0 / 10.0

Best Hotel in Germany

10.0 / 10.0

Amazing

10.0 / 10.0

Amazing

10.0 / 10.0

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.

10.0 / 10.0

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.

10.0 / 10.0

Great hotel, just way out of the way and distant from main shopping

10.0 / 10.0

Great hotel, just way out of the way and distant from main shopping

10.0 / 10.0

Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.

10.0 / 10.0

Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.

10.0 / 10.0

Awesome

10.0 / 10.0

Awesome

8.0 / 10.0

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!

8.0 / 10.0

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!

10.0 / 10.0

In my opinion the best 5-star hotel in Hamburg. The FONTENAY is characterized by modernity and luxury. The hotel offers everything from modern, well-kept rooms to the outstanding SPA area with treatments. I really liked the architecture of the building and the smart home controls for the building automation.