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Mercure Hotel Saarbrücken City

Top rated by guests

Breakfast, lunch, dinner served; international cuisine, alfresco dining

Privilege, Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Minibar, in-room safe, desk, blackout drapes

Meeting facility

Business center

8.6Excellent

(495 Ratings)

"Good location and rooms"

Chandra P

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(495 Ratings)

Hotel in Saarbrücken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Change of towels is available on request.
Mercure Hotel Saarbrücken City offers 150 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

This Saarbrücken hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Mercure Hotel Saarbrücken City

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Map of Saarbrücken

city location on map

Nearby attractions

Parc animalier de Sainte-Croix

North Vosges Regional Natural Reserve

Wildlife park and Greifvogelzoo Potzberg

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(495 Ratings)

"Good location and rooms"

Chandra P

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(495 Ratings)

Hotel in Saarbrücken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Saarbrücken

city location on map

Nearby attractions

Parc animalier de Sainte-Croix

North Vosges Regional Natural Reserve

Wildlife park and Greifvogelzoo Potzberg

Available Rooms

About this hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Change of towels is available on request.
Mercure Hotel Saarbrücken City offers 150 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

This Saarbrücken hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(495 Ratings)

5.0 / 10.0

Everything was well above average for any European hotel I have stayed in, and I tend to stay in A LOT!!

10.0 / 10.0

Good location and rooms

6.0 / 10.0

We were a bit disappointed with this hotel. We were greeted politely and the lobby was beautifully decorated. Unfortunately the room was quite different. Spacious but dated. There was no air conditioning and it was very warm. We opened a window and found the curtain torn and ratty. The bed was fine but only 2 old pillows. The rug was stained by the garbage can and desk area. The amenities were less than expected in a 4 star hotel- only a hand and body wash. I would classify this as a basic 3 star hotel, definitely not a 4 star as described. It was fine for one night.

8.0 / 10.0

none

8.0 / 10.0

Zentral gelegenes Hotel

8.0 / 10.0

Hotel was good. Town was not

10.0 / 10.0

See you next year…

5.0 / 10.0

Excellent hotel

5.0 / 10.0

Excellent hotel

8.0 / 10.0

The friendliness of the staff. They were also very helpful.

8.0 / 10.0

The friendliness of the staff. They were also very helpful.

3.0 / 10.0

The hotel is a short walk from the train station, and all main sightseeing spots can be reached by foot. The room has basically no amenities, and the bathroom is just impractically outfitted, and was not perfectly clean. Breakfast was okay.

3.0 / 10.0

The hotel is a short walk from the train station, and all main sightseeing spots can be reached by foot. The room has basically no amenities, and the bathroom is just impractically outfitted, and was not perfectly clean. Breakfast was okay.

3.0 / 10.0

I called the day before to explain I will not be able to attend but my family will be there and desk confirmed that my mother was on the record and that there will be not issue. They went to the desk and were denied by the desk because there name didn’t rang any bell… Hopefully I had provided a identity card to my family and they managed to get one of their room. I had book 2 room, one single and one double, they provided the single one for 2 people… when going back to desk and the young fellow there was really the stereotype of German close minded and had to argue on phone to have him give my second room to them, already paid… further more, the first room was straight to a wall and the second one they doesn’t wanted to provide them at first was a big room with river view. Don’t understand what the point of being stubborn and deliver poor room when all was paid, also they come every year to the hotel, very disappointed by the young fellow at desk.

3.0 / 10.0

I called the day before to explain I will not be able to attend but my family will be there and desk confirmed that my mother was on the record and that there will be not issue. They went to the desk and were denied by the desk because there name didn’t rang any bell… Hopefully I had provided a identity card to my family and they managed to get one of their room. I had book 2 room, one single and one double, they provided the single one for 2 people… when going back to desk and the young fellow there was really the stereotype of German close minded and had to argue on phone to have him give my second room to them, already paid… further more, the first room was straight to a wall and the second one they doesn’t wanted to provide them at first was a big room with river view. Don’t understand what the point of being stubborn and deliver poor room when all was paid, also they come every year to the hotel, very disappointed by the young fellow at desk.

3.0 / 10.0

Older hotel. No frills indeed.

3.0 / 10.0

Older hotel. No frills indeed.

8.0 / 10.0

Nice place

8.0 / 10.0

Nice place

2.0 / 10.0

Even though the hotel was not fully booked we were giving a room next to the elevator and had the "pleasure" of its continuously heavy noise when it was used. Having an important business meeting the following day combined with the hassle of getting up, and getting a new room was not optimal. As the receptionist said please make a note next time when booking at our hotel that your will prefer not to have a room right next to the elevator ! Who would ever prefer that ? Other than that experience the hotel was fine.

2.0 / 10.0

Even though the hotel was not fully booked we were giving a room next to the elevator and had the "pleasure" of its continuously heavy noise when it was used. Having an important business meeting the following day combined with the hassle of getting up, and getting a new room was not optimal. As the receptionist said please make a note next time when booking at our hotel that your will prefer not to have a room right next to the elevator ! Who would ever prefer that ? Other than that experience the hotel was fine.

5.0 / 10.0

Friendly welcome, nice and clean, room was spacious. Breakfast was plentiful.

5.0 / 10.0

Friendly welcome, nice and clean, room was spacious. Breakfast was plentiful.

2.0 / 10.0

Twin room was 1 bed with 2 covers, had to sleep on the sofa as sleeping with my grandson isn’t an option.Had to show my bank statement to prove I paid before we could have breakfast. 45 minutes from receiving my key to getting to the room. I will be taking this situation further

2.0 / 10.0

Twin room was 1 bed with 2 covers, had to sleep on the sofa as sleeping with my grandson isn’t an option.Had to show my bank statement to prove I paid before we could have breakfast. 45 minutes from receiving my key to getting to the room. I will be taking this situation further

10.0 / 10.0

The beds are 👍

10.0 / 10.0

The beds are 👍

10.0 / 10.0

Great value for money - exceeded our expectations. Would stay here again!

4.0 / 10.0

It's a nice hotel, so let's break it down: Parking: Tricky. We were only in the Nissan Micra. If you're in a biggger car or SUV, you might find it challenging. Reception: We checked in on a Friday. Everything was fine. We were advised that the restaurant was full that night (large coach party of Swiss tourists) but Anthea was more than happy to recommend alternative dinner options. I believe the hotel restuarant is also closed on Sat/Sun evening for dinner. Room: We went for the Privilege Room. Twice the size of a normal room but well worth the extra cost. Totally recommended for the extra space. Free mini bar/snacks included. Bathroom: Modern and clean. Breakfast: Meh. Basically cereals/cold cuts. We skipped it on our last day even though it was included in our room rate. Location: Excellent. Walk out the hotel door and look straight ahead for Europa Galleria. Walk 2mins up that road and your're in the centre of Saarbrücken. Left takes you towards the train station. Right takes you towards the main shopping mile. Great places to eat whichever direction you chose. Special mention: Anthea Neuhaus. She checked us in professionally and politely. She then had to deal with me continuously forgetting my key card every time I came down from the room to smoke outside, and issuing me with duplicates. I think when we checked out I handed over six key cards. Every embarrassing for me, but Anthea was a star and a credit to Mercure hotels. Nice hotel, great receptionist.

4.0 / 10.0

It's a nice hotel, so let's break it down: Parking: Tricky. We were only in the Nissan Micra. If you're in a biggger car or SUV, you might find it challenging. Reception: We checked in on a Friday. Everything was fine. We were advised that the restaurant was full that night (large coach party of Swiss tourists) but Anthea was more than happy to recommend alternative dinner options. I believe the hotel restuarant is also closed on Sat/Sun evening for dinner. Room: We went for the Privilege Room. Twice the size of a normal room but well worth the extra cost. Totally recommended for the extra space. Free mini bar/snacks included. Bathroom: Modern and clean. Breakfast: Meh. Basically cereals/cold cuts. We skipped it on our last day even though it was included in our room rate. Location: Excellent. Walk out the hotel door and look straight ahead for Europa Galleria. Walk 2mins up that road and your're in the centre of Saarbrücken. Left takes you towards the train station. Right takes you towards the main shopping mile. Great places to eat whichever direction you chose. Special mention: Anthea Neuhaus. She checked us in professionally and politely. She then had to deal with me continuously forgetting my key card every time I came down from the room to smoke outside, and issuing me with duplicates. I think when we checked out I handed over six key cards. Every embarrassing for me, but Anthea was a star and a credit to Mercure hotels. Nice hotel, great receptionist.

10.0 / 10.0

Great value for money - exceeded our expectations. Would stay here again!

5.0 / 10.0

Very good hotel, and super breakfast, comfortable room, but it was cold in the room, even with heater maximum , and heater in bathroom was not working too

5.0 / 10.0

Very good hotel, and super breakfast, comfortable room, but it was cold in the room, even with heater maximum , and heater in bathroom was not working too

10.0 / 10.0

Very friendly staff and great location! Would recommend

10.0 / 10.0

Very friendly staff and great location! Would recommend

1.0 / 10.0

Absolutely no Coöporation or willingness to help at the reception. Will avoid this hotel during next visits.

1.0 / 10.0

Absolutely no Coöporation or willingness to help at the reception. Will avoid this hotel during next visits.

4.0 / 10.0

This had all the feel of a hotel aimed at the business person market. The restaurant was devoid of people on a Saturday night and the meal was disappointing and expensive. The reception staff were helpful and friendly.

4.0 / 10.0

This had all the feel of a hotel aimed at the business person market. The restaurant was devoid of people on a Saturday night and the meal was disappointing and expensive. The reception staff were helpful and friendly.

4.0 / 10.0

The hotel was very modern and absolutely beautiful. The room was extremely comfortable and wonderful in size. Pleasantly surprised there was AC in room and also a mini fridge. Was surprised at lack of English ability with employees and signage for such a huge hotel. A card in room asked in English for guest to provide review, but all other signage, including restaurant menu is in German.

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