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Embassy Suites by Hilton Columbus

Top rated by guests

Dinner served

1 bedroom, premium bedding, pillowtop beds, in-room safe

Free toiletries, hair dryer, towels, soap

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fridge, microwave, coffee/tea maker

8.4Excellent

(1,018 Ratings)

"The hotel was comfortable overall. The 8th floor rooms allowed the noise from the lower levels to be heard very loadly in my room suite..abaaft10:30. "

Brian

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,018 Ratings)

Hotel in Westerville, OH

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Columbus with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool, and a business center.
Housekeeping is available on request.
Embassy Suites by Hilton Columbus offers 224 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Amenities at Embassy Suites by Hilton Columbus

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,018 Ratings)

"The hotel was comfortable overall. The 8th floor rooms allowed the noise from the lower levels to be heard very loadly in my room suite..abaaft10:30. "

Brian

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,018 Ratings)

Hotel in Westerville, OH

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

About this hotel

Hotel in Columbus with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool, and a business center.
Housekeeping is available on request.
Embassy Suites by Hilton Columbus offers 224 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,018 Ratings)

5.0 / 10.0

Room was big and clean bed was comfortable food and snacks was good

5.0 / 10.0

Clean room and amazing breakfast buffet

3.0 / 10.0

Hotel itself is huge, rooms are spacious, bed comfortable. The whole place though is extremely dated and needs a good renovation and cleaning. The amount of dust on the torn and dented light fixtures alone is appalling. Indoor/outdoor pool is nice to have but again needs renovated. Looks good in pictures but run down up close. Manager reception is great. This location provides a decent variety of snacks to go with free drinks from the bar. Bartenders are awesome. Both nights they were extremely friendly. The breakfast is really good too. Made to order omelets! I was also very impressed with the buffet. Fresh fruit and granola to make parfaits, pancakes AND waffles. Was a bit surprised they charged for parking. It wasn’t much but we had two cars so got charged for each one. This is not downtown and trust me there are plenty of spaces available.

3.0 / 10.0

The staff was great. The bartender at the bar was phenomenal. A few of the plug outlets in the room didn’t work, the WiFi didn’t work.

5.0 / 10.0

Yes

5.0 / 10.0

Excellent accommodations and staff

4.0 / 10.0

We enjoyed the hotel mostly because of the staff. They were quick to respond to our needs. The front desk service went above and beyond our expectations.

5.0 / 10.0

Nice to have happy hour

1.0 / 10.0

This hotel was 145.00 per night. It was in terrible condition. They couldn’t even get us into our room until 4:20. The room was definitely not clean. There was debris on the floor, the bathtub was dirty looking and did not drain properly. You couldn’t really see out of the windows. The food in the restaurant was inedible. The 40.00 steak looks and tastes like it was boiled instead of broiled. The pizza was horrible and we didn’t even eat it after the first piece. You literally have to go up to the bar to order your food…with an 18% gratuity added! No server comes to your table! The redeeming quality was the bartender. She was super nice and efficient. There was a really nice front desk girl as well, I think her name was Kristine. She was super friendly and very upbeat. The pool area was very run down and very slippery! All in all, this hotel is really not worth the price at all. On a side note, the manager Derek did refund us the meal price at check out.

5.0 / 10.0

We enjoyed our stay. The hotel had plenty of common area for us to chat with our friends and we enjoyed the complimentary breakfast and snacks & drinks from 5:30pm to 7:00 pm.

8.0 / 10.0

The breakfast was amazing.

5.0 / 10.0

Friendly

6.0 / 10.0

We stayed here for 3 nights. The breakfast was very good. The room was big but housekeeping only gave fresh towels each day, they didn’t clean, remove used plates or cups, or make the bed. There happened to be a family reunion going on while we were there which is fine until they were outside the hotel at 2am yelling and laughing with no consequences.

8.0 / 10.0

Property and rooms are great, friendly staff. Hotel pretty isolated though and walk to dining options limited

2.0 / 10.0

This place has Bed Bugs. My son and I were bitten very badly by sleeping in one of the beds. And the Hotel did not accommodate us to any type of way. The hotel manager was even very rude about it. I would never stay here again!

5.0 / 10.0

I had a wonderful stay at this hotel. From the moment I walked in, the welcome was warm and genuine. The two ladies at the front desk went above and beyond to make sure I was comfortable and felt safe during my stay, which meant so much to me. My room was clean, cozy, and well-kept, and the overall atmosphere of the hotel was inviting. Their kindness and professionalism made my experience stand out—I would absolutely recommend this hotel to others and look forward to coming back.

6.0 / 10.0

Staff were extremely helpful and friendly. The overall hotel lacked cleanliness. Elevator windows looked as if it had years of fingerprints. Outside of was dirty as well. Gym equipment was dirty, room was cleaned but had a bit of a stinch of dirty carpet/ embedded smoke smell. Overall hotel just needs cleaning.

8.0 / 10.0

It was good. Room and all areas were clean.

10.0 / 10.0

The hotel was comfortable overall. The 8th floor rooms allowed the noise from the lower levels to be heard very loadly in my room suite..abaaft10:30.

10.0 / 10.0

I love the breakfast great to have a nice “home cooked” meal away from home. Very clean. Very nice.

10.0 / 10.0

It was all very nice

4.0 / 10.0

I've been to the embassy suites several times now and each experience is great. This past experience was also great. Staff was amazing, breakfast was excellent and happy hour always fun. However the first night I noticed the ceiling was leaking a bit above the couch in the sitting area. I informed the front desk and they had someone take care of it. Overall great time.

10.0 / 10.0

Great customer service

10.0 / 10.0

My grandsons loved the pool will be back next year for year three

8.0 / 10.0

Our overall stay at this property was very good. However, the employees at the omelet/egg grill had terrible attitudes. This made my family feel uncomfortable.

5.0 / 10.0

so amazing i didnt want to leave

10.0 / 10.0

Great

5.0 / 10.0

very nice

10.0 / 10.0

.

4.0 / 10.0

Great

10.0 / 10.0

Staff was amazing. Would stay here again for that reason alone.

10.0 / 10.0

Excellent staff that provided quality service despite what appeared to be an extremely busy weekend at the property (multiple large group bookings).

6.0 / 10.0

The phone didn’t work so that the only way to communicate with staff was through text or go down to front desk. Staff was sent to replace phone, but it still didn’t work. There was an emergency alarm, and we could not find out if it was a drill. We asked an employee, but she just pointed to the stairway and shrugged when we asked if it was a drill. Since I have mobility issues, walking down 6 flights of stairs was risky, and could have been avoided because it was actually a drill. Outdoor pool was to be open at noon, but was still being cleaned at 12:30, and we could not use. The outdoor pool was the reason I chose this hotel. The room was excellent.

10.0 / 10.0

Clean rooms and nice area!

10.0 / 10.0

Great hotel. I would definitely stay again.

10.0 / 10.0

This was such a fun atmosphere for our 3 night stay. Children and the craziness that comes with them was welcomed with open arms. The hotel was clean and the staff was amazing.

6.0 / 10.0

There was a guess who used her hands to deep into snacks made available for all guess during happy hours (two days in a role). She was also inappropriately dressed on one of those days. My spouse said something to the front desk about it on one of those occasions and it seems nothing was done to address the situation although the front desk staff acknowledged she was an issue.

2.0 / 10.0

Unfortunately we experienced bad customer service and the room wasnt fully cleaned. I arrived very late that night with my family. Check out the next morning was at 11 AM. Starting at 10 AM, the hotel staff tried multiple times to enter into the room while we were preparing to leave. One of the times, my wife was getting dressed with my young daughters and they still opened the door! I tried to give the management team feedback, but was met with an unacceptable response. I guess this is part of their operational strategy? Confused and not coming back.

10.0 / 10.0

The staff was very friendly

4.0 / 10.0

Unfortunately the suite was very musky. Not a smell you can spray away. The couch eminated the smell. The staff was very nice and facilities came to spray quickly but it didnt cut it. Downstairs has carpet. You can see how dirty the carpet it. Hilton needs to renovate asap and get rid of all carpet in the hotel. We cancelled the rest of out stay. Again, staff was very sweet and apologetic.

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