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SureStay Plus by Best Western Montrose

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Free daily continental breakfast

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker, dining tables

Individually furnished, desk, laptop workspace, blackout drapes

Free daily continental breakfast

7.0Good

(990 Ratings)

"Great location for visiting the Black Canyon, clean, good fridge, tasty breakfast options, and nearby breweries - would stay here again if I visit this place again. "

Jessica

Don't miss out! Price and availability may change

7.0 / 10.0

Good(990 Ratings)

Hotel in Montrose, CO

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Montrose with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Housekeeping is available on request.
SureStay Plus by Best Western Montrose offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include dining tables. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at SureStay Plus by Best Western Montrose

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

TV

Free parking

Map of Montrose, CO

city location on map

Nearby attractions

Black Canyon of the Gunnison National Park

Box Canyon Falls Park

Ridgway State Park

Cascade Falls Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.0Good

(990 Ratings)

"Great location for visiting the Black Canyon, clean, good fridge, tasty breakfast options, and nearby breweries - would stay here again if I visit this place again. "

Jessica

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(990 Ratings)

Hotel in Montrose, CO

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Montrose, CO

city location on map

Nearby attractions

Black Canyon of the Gunnison National Park

Box Canyon Falls Park

Ridgway State Park

Cascade Falls Park

Available Rooms

About this hotel

Hotel in Montrose with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Housekeeping is available on request.
SureStay Plus by Best Western Montrose offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include dining tables. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.0 / 10.0

Good(990 Ratings)

2.0 / 10.0

No Internet. No ice. And no help with either.

2.0 / 10.0

Toilet seat was broken. And the bathroom sink was completely clogged, didn't drain at all.

2.0 / 10.0

I didn’t do breakfast, the room was so so far as cleanliness the keys to the door got changed and never did work so I had problems there. There was no ice machine that worked. There is no machine that work for candies retreats out by the check-in basically the hotel was kind of ran halfway and very short with the amenities for anybody staying there.

5.0 / 10.0

Parking lot was safe, indoor hot tub and pool were clean. Staff was great! Great price on room! Thank you!

1.0 / 10.0

After check-in, we discovered that there were no towels in the room, missing pillows on the bed, and the hallway was filthy (used dryer sheet, dental pick, trash on the floors). Morning breakfast, in a different building, required a full circuit around to the front door, only to find no drinks provided other than coffee (juice equipment was broken, and nothing for children), and inadequate food for all the guests. Service was casual, at best. Worst stay of our 10-day vacation.

1.0 / 10.0

Very disappointed. Carpet was dirty. No soap and smelled really bad. Couldn’t wait to leave. Dirty big pile of sheets in the hallway. Wish I could get a refund. Disgusting place. Never ever again.

4.0 / 10.0

It was great

1.0 / 10.0

Awful. Checked in, went to room. No toilet paper in the bathroom. There was, however, toilet paper stuck in the eye view in the door so people couldn’t see in. Went to go lay in the bed, sheets were still dirty with hair. I’m sure this room was never cleaned after last guest.

1.0 / 10.0

Walked in room was somewhat clean but had a bad odor. Found a trash can full to the top of the previous guests trash. Gross. Staff needs to be in some sort of uniform as you could not tell who worked there and who did not. Could be a little more professional.

1.0 / 10.0

They changed my room from king to queen, saying that is what i booked but it wasn’t. The room they gave me was terrible the air conditioner was broken and making a loud noise. Called the front desk and was told they didn’t have any more rooms but later they found one. The manager didn’t want to talk to me the next morning. I will not be staying at a Best western ever again

3.0 / 10.0

Clean room but no security on outside door. Ice machine and hot tub not working. Our toilet seat did not seat properly and toilet seemed on the verge of overflowing

3.0 / 10.0

Close to Black Rock Canyon. Convenient location within walking distance of several restaurants. We were in a second, separate building also housing the pool area. It did not require key entry into the building. While at breakfast another guest asked to have the waffle batter replenished and was told it takes too long to make it.

1.0 / 10.0

The worst in my 52 years on earth.

4.0 / 10.0

Close to black canyon of the gunnison national park. Good breakfast, good service and clean.the AC in the unit had a noise when running but we were still able to sleep.

1.0 / 10.0

I Booked through Hotels.com and was not able to stay due to the fact there were no vacancies. I have been charged for the room that I was unable to stay in.

4.0 / 10.0

The hot tub was broken, the staff did not even know. Breakfast was minimal and very processed. Some of the bedding had burnt marks from cigarettes, some of the coffee creamers were moldy, the pool and laundry were in a whole different building the guest bathroom in the hallway had cleaning supplies and it, no garbage cans, anywhere and public places. Just overall very, very poorly managed.

2.0 / 10.0

Never checked in. No one was at the front desk when we arrived. Walked thru hotel yelling Hello and nothing. Walked around the building and no one. Called hotel twice while standing at front desk could hear phone ringing but no one answered. So we left. Sad

6.0 / 10.0

Much too expensive for a facility like this. You pay for the location not the facility. Zero justification in comfort or quality related to the price.

6.0 / 10.0

The air conditioner was noisy in room 106. The hot tub was like taking a polar plunge. It was colder than the pool. The breakfast was over cooked. The place needs some work.

3.0 / 10.0

The hotel was older, which lead to an unclean feeling in a few major areas; carpet, couch was full of trash under cushions, space behind tables were dirty with trash, bad odor in room. We made it work for the one night, because the area that made the biggest impact for our family were the beds. They were clean. We were able to open the windows and air out the room for a while before sleeping. This helped the odor. The hot tub was cold and had a horrible odor to it. The pool was cold, but my kids did play in it for a short while with no complaint in the warm weather.

4.0 / 10.0

No wi fi in room , room was first floor 3 doors from lobby where the wi fi worked. Toilet seat slid around, laundry not in service first night. Hot tub was cold

8.0 / 10.0

I didn’t like that I was assigned a room and when I get there it was not ready, housekeeping was cleaning. They had to assigned me another one. I like the lay out of the room, the cleanness and that has refrigerator and microwave.

4.0 / 10.0

The room itself was good with comfy bed, frig and microwave, but had a very tiny bathroom counter, noisy at 4am(sounded like a jackhammer), room next to a utility area. The breakfast choices were typical and not appealing to me. Made reservation for 3 nights then the last night they left signs in my room and on the door that I was supposed to have left. They blamed the mixup on Expedia. Never happened to me before. I was evacuated from my home due to the wildfire and already stressed out. Had to pay a high rate too which was disappointing.

5.0 / 10.0

Very friendly staff, very clean and comfortable. Beds were very comfortable

2.0 / 10.0

The problems started with check-in. Charging $20 if you arrive before the 4:00 check in time is just crazy. No one was there to check-in in, we'd driven 7 hours and were tired, this just seems wrong. You have the worst pillows that we've slept on in I don't know how long. The hotel is old and could really use a face lift. Not what we expect from Best Western.

10.0 / 10.0

Great location for visiting the Black Canyon, clean, good fridge, tasty breakfast options, and nearby breweries - would stay here again if I visit this place again.

4.0 / 10.0

I checked in, went in my room for about and hour, I left the hotel and when I came back there was someone else sleeping in my room! My keys didn't work. The person at the front desk said there was nothing they could do! I've never had to go through this at any hotel!

6.0 / 10.0

Bed comfortable, clean. A/C worked nicely without loud cycling noises. Internet service was non-existent in room and hot tub was not hot. My pet peeve with most hotels is they need to do a better job on telling folks to respect others and not be excessively noisy in general and especially at quiet times (i.e. after 10 pm). Too many times people are out in halls, leaving doors open, going int/out of door like "what are you doing"

5.0 / 10.0

This was also a simple hotel, the staff was very nice and accommodating in every way. We booked a room with three beds and a couch and it was perfect for our family of five. It’s not a fancy hotel or anything, but it was clean, the breakfast was decent and we felt like the staff cared. The pool and hot tub are pretty basic, but our kids loved going in. It’s a great spot if you’re going into the Black Canyon of the Gunnison, and it’s also relatively close to a bunch of businesses if you need to stock up. A great stop over on our Colorado road trip.

1.0 / 10.0

We checked in and they gave us a room that was being used by someone else. The next room they gave us sounded like the AC was ready to blow up. You couldn’t have a conversation and hear the other person. They switched us back to the room that was already occupied and said “the housekeeper just sat on the bed, that’s why it was messy. In the meantime, we asked to be switched to a different room that wasn’t dirty and they told us we’d have to pay for another room. We finally get settled, fall asleep, and at 1:09 AM, someone is trying to get into our room. Come to find out, it was the front desk worker trying to get into the room for whoever had it before us. Did not feel safe. Did not feel clean. Terrible experience. Wouldn’t recommend to anyone.

6.0 / 10.0

This property could use a deep clean. The floors in the room were mostly clean but you could see dust and dirt in the corners and on the ceiling. The curtains were dirty and need to be washed. The bedding was clean but there were some stains. There was a dark colored washcloth for makeup which would have been nice but it was dusty and had hair on it. There is no counter to put your toiletries on. We booked a room for 2 adults and 2 kids and we were given 2 towels. They did promptly bring more towels when we requested them though. There is also no elevator which is not an issue for us but could be for some.

1.0 / 10.0

Staff was never available, had sign to call someone who never picked up. Rooms weren’t ready when we arrived at 1730. Was told to wait 30-45 mins while employees were smoking in front of the entrance.

4.0 / 10.0

Liked location, close to blue mesa and black canyon. Check in and check out was horrible felt bad for employees, complaining from guess. Wrost place to stay on a road trip.

6.0 / 10.0

Older facility in need of updating. Adequate but not great. Noisy and smelly AC unit in the room. Had an issue with the toilet not working properly that did not get resolved during our two-night stay.

1.0 / 10.0

Room wasnt confirmed. Staff had no ability to work on it. Manager was not available. First room had bad smell, ac unit screamed. They had to open another room manually and it screamed too. We left. Do NOT stay here.

2.0 / 10.0

For the most part the guy that checked us in was super nice and told us about so cool things in the area. The beds were pretty comfortable but honestly this place and the rooms were pretty outdated and ran down. I paid like $150 a night and I do not think it was worth that much at all. The shower curtain didn’t look like it had been changed in awhile because the bottom corner where the magnet it, it was all black and moldy so that just makes you think if the sheets were changed at all. Another thing I didn’t like was that there was no vanity, just a sink so you couldn’t set anything down on it to do your hair or makeup. The breakfast was really good for how run down the hotel was. We did not use the pool or hot tub but they said it was shared and you had to walk through the parking lot to get to it so it’s not actually on property.

1.0 / 10.0

Microwave refrigerator didn’t even work

4.0 / 10.0

The room was clean and quiet, just right for a quick overnight.

3.0 / 10.0

The first room we were put in had not been cleaned. However Patrick was quick to get us moved to another room and very apologetic. The hotel is dated and the a/c unit was quite noisy ( I don't mind because I need white noise to sleep). Overall the room was ok. The next morning we had kids running like animals above us so couldn't sleep and the dog across the hallway barking. (If you're traveling with either you need to keep them under control!) Was very satisfied with the customer service and friendly staff at front desk

8.0 / 10.0

Pool was nice. Many things broken or not working right in room. Staff did attempt to fix it all.

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