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J5 Hotels Helvetie Montreux

Superior Double Room | Street view

Triple Room | Minibar, in-room safe, desk, free WiFi

Junior Suite | Minibar, in-room safe, desk, free WiFi

Double or Twin Room | Bathroom | Free toiletries, hair dryer, towels

Superior Double Room | Minibar, in-room safe, desk, free WiFi

7.8Good

(978 Ratings)

"The hotel is cute, really old but not run down. Very detail lovingly who loves it a dream. The rooms were very very clean very cute decorated. The bathroom is new and very clean. I was very positive s..."

Genja

Don't miss out! Price and availability may change

7.8 / 10.0

Good(978 Ratings)

Hotel in Montreux

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi and more

About this hotel

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at J5 Hotels Helvetie Montreux

Internet / Wifi

Map of Montreux

city location on map

Nearby attractions

The Olympic Museum

Cascade du Rouget

Swiss Vapeur Parc

Mines de Sel de Bex & Boutique

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(978 Ratings)

"The hotel is cute, really old but not run down. Very detail lovingly who loves it a dream. The rooms were very very clean very cute decorated. The bathroom is new and very clean. I was very positive s..."

Genja

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(978 Ratings)

Hotel in Montreux

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi and more

Map of Montreux

city location on map

Nearby attractions

The Olympic Museum

Cascade du Rouget

Swiss Vapeur Parc

Mines de Sel de Bex & Boutique

Available Rooms

About this hotel

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(978 Ratings)

3.0 / 10.0

No WiFi.

8.0 / 10.0

Hotel was decent, not being too far from the airport. The staff was amazing!

4.0 / 10.0

The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went down to eat, we found that cooked eggs cost an extra CHF 7. While the breakfast was decent and convenient, the lack of transparency about the real cost felt misleading. To make matters worse, at checkout an additional CHF 6 per adult was charged for city tax, bringing the actual total to CHF 24 per person- quite expensive compared to the quality and variety available at the street fair. Overall: Great location and comfortable stay, but the lack of transparency around breakfast and extra charges left a negative impression.

6.0 / 10.0

Parking is limited and expensive. No AC .

8.0 / 10.0

Very nice staff and clean room. Unfortunately there was only a small fan during a heat wave so the room was very warm even with the windows open

6.0 / 10.0

Easily accessible from the main station walking or by bus. The hotel is located in front of the bus stop. Walkable to the lake and near various shops and restaurants. Great location. However, the facility is old. The room had a strange smell, with squeaky doors. The bathroom area was not thoroughly cleaned.

6.0 / 10.0

House keeping was not responsive

8.0 / 10.0

Grate location, and lake view. Big rooms. Bit on the ‘shabby’ side

3.0 / 10.0

The hotel is pretty. Overall is clean but it is summer. When it rains, so many insects came into the room.

4.0 / 10.0

Just one night but the service was efficient and the room was as presented on the website. Appreciated the flexibility on check-in, as we arrived early and were permitted to checkin The only thing missing was tea/coffee amenities in the room, but otherwise a good hotel.

8.0 / 10.0

The location is perfect

10.0 / 10.0

The hotel is cute, really old but not run down. Very detail lovingly who loves it a dream. The rooms were very very clean very cute decorated. The bathroom is new and very clean. I was very positive surprised. Thank you again and again

8.0 / 10.0

Very conveniently located by the main bus line stop. Front desk and breakfast staff were very friendly and helpful. The hotel itself is very old, it has its charms and quirks but this may not be for everyone. We had everything we needed.

8.0 / 10.0

Great

10.0 / 10.0

.

10.0 / 10.0

Love the property.

3.0 / 10.0

Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.

4.0 / 10.0

Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.

4.0 / 10.0

Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.

6.0 / 10.0

Rooms had a smell, booked a single room and was very dated.

4.0 / 10.0

We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!

4.0 / 10.0

We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!

3.0 / 10.0

Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.

3.0 / 10.0

Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.

10.0 / 10.0

very nice & great value for money

10.0 / 10.0

very nice & great value for money

8.0 / 10.0

Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.

8.0 / 10.0

Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.

10.0 / 10.0

I spent a great couple of days at this hotel - a very easy, convenient location in Montreux at an affordable price. The staff were always warm and welcoming, and the room was comfortable for me as a single traveller. The bathroom could do with being updated but overall I was very happy with the convenience of the location (right across from the Casino with the lake just behind it), the cost, and a wonderful time in Montreux. If you go, get the Montreux Riviera pass for free from the hotel - gives you some discounts on train travel (especially if you go up to the Rochers de Naye - the card offers a big discount) and free use of the buses. The casino has a public pool (just a few minutes from the hotel) which is available to use at a decent price, and the walks on the lake are wonderful. I would recommend Montreux and the surrounding area for a wonderful time in Switzerland! And this hotel was a great affordable base to explore from.

10.0 / 10.0

I spent a great couple of days at this hotel - a very easy, convenient location in Montreux at an affordable price. The staff were always warm and welcoming, and the room was comfortable for me as a single traveller. The bathroom could do with being updated but overall I was very happy with the convenience of the location (right across from the Casino with the lake just behind it), the cost, and a wonderful time in Montreux. If you go, get the Montreux Riviera pass for free from the hotel - gives you some discounts on train travel (especially if you go up to the Rochers de Naye - the card offers a big discount) and free use of the buses. The casino has a public pool (just a few minutes from the hotel) which is available to use at a decent price, and the walks on the lake are wonderful. I would recommend Montreux and the surrounding area for a wonderful time in Switzerland! And this hotel was a great affordable base to explore from.

8.0 / 10.0

It is ok for what we paid

8.0 / 10.0

It is ok for what we paid

10.0 / 10.0

Classic hotel with adorably small elevator and multi-step stairs entry like you were in a Casablanca movie. Windows open up wide to view of street and glimpse of the lake. Friendly and helpful staff. Short walk to lake, restaurants, casino, groceries and shopping.

10.0 / 10.0

Classic hotel with adorably small elevator and multi-step stairs entry like you were in a Casablanca movie. Windows open up wide to view of street and glimpse of the lake. Friendly and helpful staff. Short walk to lake, restaurants, casino, groceries and shopping.

2.0 / 10.0

It is clear that old hotels can have their flaws but also charm. This hotel is howe er due to renovatio n because the sanitation us below standards even of a low budget hotel. The hotel is housed next to the busiest road of Montreux with in the night roaring cars and motors. The isolation is of 100 years ago thus bad for a good night sleep. Breakfast is with 20€ overpriced as it offers nothing more than a few croissants and coffee and some cheese and ham.

2.0 / 10.0

It is clear that old hotels can have their flaws but also charm. This hotel is howe er due to renovatio n because the sanitation us below standards even of a low budget hotel. The hotel is housed next to the busiest road of Montreux with in the night roaring cars and motors. The isolation is of 100 years ago thus bad for a good night sleep. Breakfast is with 20€ overpriced as it offers nothing more than a few croissants and coffee and some cheese and ham.

10.0 / 10.0

Excellent place to live. The hotel is located in the heart of the city and has access to so many restaurants. They have a parking garage and was easily accessible which made our lives simpler. The hotel staff were amazing and were always ready to help. They all speak English and are truly very understanding.

10.0 / 10.0

Excellent place to live. The hotel is located in the heart of the city and has access to so many restaurants. They have a parking garage and was easily accessible which made our lives simpler. The hotel staff were amazing and were always ready to help. They all speak English and are truly very understanding.

6.0 / 10.0

A bit scary

6.0 / 10.0

A bit scary

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