Best Western Plus The Connaught Hotel & Spa

Top rated by guests

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

8.4Excellent

(925 Ratings)

"We loved pur stay - we will certainly be back! "

Nelly

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(925 Ratings)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Plus The Connaught Hotel & Spa

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

21.5 mi

Purbeck Heritage Coast

8 mi

Lulworth Cove

17.4 mi

Bournemouth Parks - Lower Gardens

0.4 mi

Available Rooms

$$$$

Top rated by guests

8.4Excellent

(925 Ratings)

"We loved pur stay - we will certainly be back! "

Nelly

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(925 Ratings)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

21.5 mi

Purbeck Heritage Coast

8 mi

Lulworth Cove

17.4 mi

Bournemouth Parks - Lower Gardens

0.4 mi

Available Rooms

About this hotel

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.4 / 10.0

Excellent(925 Ratings)

3.0 / 10.0

There was an issue with our room and we had to ask 3 times for it to be fixed and then it wasn’t able to be fixed and no room swap was offered. On the first morning of breakfast we arrived with 45mins left of breakfast service and most of the food was gone and not being restocked as well as the juices.

5.0 / 10.0

All was of a high standard

5.0 / 10.0

Really good value for money. Room was clean, shower was hot and had good pressure. The pool and spa facilities were lovely. Good location, and easy to park.

5.0 / 10.0

Parking was easy but the spaces are tiny

4.0 / 10.0

Room was clean and spacious. Staff were excellent particularly waiting staff in the restaurant. Dinner was delicious & buffet breakfast had good choice.

10.0 / 10.0

We loved pur stay - we will certainly be back!

5.0 / 10.0

The room was very clean.The staff were very kind, helpful and friendly. We loved the facilities at the hotel

5.0 / 10.0

Clean, spacious room. Very comfortable stay. Staff polite and helpful. Very easy access to the beach. Slightly outside of town so limited selection of restaurants and cafes locally (recommend Goat & Tricycle pub down the road), but most of what you want is within 10 minutes' walk. Breakfast is fairly expensive for a standard hotel buffet. Okay if staying for a night or two, but would suggest skipping the buffet and going to a local cafe if staying longer. Much better food (and better value!).

10.0 / 10.0

We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!

4.0 / 10.0

Basic room but that’s what we paid for, nothing special

8.0 / 10.0

Overall, we enjoyed our stay and would come back. I chose Best Western Hotel and Spa mainly because of the spa facilities and its proximity to the beach - really close. However, the area around was not safe especially evening time so better not to walk alone. Spa and facilities was great (the only disadvantage - no beds around the pool, only chairs). Breakfast was quite expensive (£15.00) if you pay at the reception desk however the selection was not that great - no meets or cheeses selection (only pork and no other alternatives), no fresh fruits and vegetables, coffee was bitter as well. However, for extra £5.00 you can have delicious eggs Royale. The first room we checked in was not good at all (we were for 4 nights), it was with a view on the parking on the first floor with a super small bathroom. When I mentioned upon check in I prefer room on the higher floor, receptionist Josh told us we can move tomorrow to another room, as he cannot swap rooms around at that time. Later on the day, he said there are no rooms available at all to move since the hotel is fully booked but it was my partner’s birthday and we were there for 4 nights, so we were really frustrated that such a bad room was allocated for us in the first place. Luckily, the next day, lady reception manager moved us to a much better room with a big bathroom and facing the garden. Other team members were more friendly, Candida at reception, Iris and Rob at the restaurant. Thanks to them. No fridge in the room.

5.0 / 10.0

The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for.

6.0 / 10.0

Expensive

6.0 / 10.0

Room on 2nd floor - Lift out of operation!

10.0 / 10.0

Staff are always friendly and helpful with lovely clean rooms. Unfortunately the lift was out of service however the team did offer to support immediately if required. Well Done guys.

8.0 / 10.0

Property a bit tired looking. Lift not working and no tea bags in room.

6.0 / 10.0

Water pressure in Jacuzzi was extremely low so it was more of a warm bath. Room was very cold as heating has not been turned on mid September, however we were offered a portable heater and the heating was turned on. Room was disappointingly small. Great Choices for breakfast and staff were very accommodating and friendly. Eat in the restaurant on Thursday evening the special was excellent we were very impressed with the service our waiter customer service was extremely good 10/10

8.0 / 10.0

The Gym and spa were Great staff was ok could be more welcoming but there were alright.. Restaurant was excellent food and staff. My room was near lift so lots of noise and footsteps.. Toilet was excellent.. Near all major locations 12 mins walk most

5.0 / 10.0

Great location for minutes walk to the beach and shops/restaurants albeit all accessible down steep hills not a problem for us Down the bottom of west hill road at the sea front is a funicular We stayed in room 7 a standard double Small but suitable for us and equipped for out 1 night stay The pool jacuzzi sauna steam room were an added treat Will be back

8.0 / 10.0

Booked a room for a friends wedding that was also at the hotel, it was an amazing wedding. The food was pretty good too

8.0 / 10.0

Nice stay rooms were a little dated

5.0 / 10.0

Second time at the Connaught and everything was excellent, clean rooms, very confortable bed and very attentive staff, the best.

8.0 / 10.0

Lovely place

10.0 / 10.0

Great couple of nights nd amazing staff who all need a pay rise or going above and beyond 😀

4.0 / 10.0

We stayed at the hotel for three nights and found the communal areas — reception, bar, and dining room — to be pleasant and well-presented. However, our experience with the room was disappointing. We booked a double room, which was very small and in need of an update. While the curtains, carpet, wallpaper, and general cleanliness were good, the furniture was overly large for the space and looked dated. The bathroom was especially tired, with a very weak shower over a high-sided bath. The bath was slippery to stand in, and the rounded base made it difficult to balance. The bathroom floor was damaged and became slippery when wet, making it hazardous. It would be very difficult for anyone with limited mobility to shower safely. There was also a persistent mechanical noise in the room — a loud sound every four minutes, like a coffee machine. We initially thought it was the air conditioning, but it continued even when the unit was off, making it hard to sleep. Floorboards in our room and above were also extremely squeaky, adding further disturbance. Breakfast, at £17.50 per person, was poor value. There was no fruit salad or crusty bread, and the hot buffet kept running out. One guest had to wait over 30 minutes for scrambled eggs to be replenished. Overall, we felt the room was overpriced given the quality and condition. The noise issues, tired bathroom, and underwhelming breakfast left us disappointed, and we honestly wish we had chosen somewhere else to stay.

4.0 / 10.0

Hotel was conveniently located and a good standard of cleanliness. Room was small but comfortable. Service from the operations manager was exceptional - very friendly and attentive, thank you. My only gripe would be with the cost of parking as we booked through an operator. A further £24 to park for two days is a bit steep considering the cost of the room and other services.

10.0 / 10.0

Perfect location and very friendly staff

2.0 / 10.0

The room was dirty with old trash and gum on the floor. Used slippers. Housekeeping did not restock toilet paper. Old hotel carpets everwhere

8.0 / 10.0

The room was dusty, and its had cobweb by the television.

5.0 / 10.0

Very friendly and helpful staff

10.0 / 10.0

Lovely spa hotel

4.0 / 10.0

Great location and easy to get to hotel. Has its own car park. Swimming pool etc is lovely and well maintained.

4.0 / 10.0

Lovely hotel, great welcome from friendly staff. We will happily stay there again.

3.0 / 10.0

The hotel was dated, the room was nice and spacious with dust everywhere.First day we opened the bed and found hair and a butterfly in the bed that was made up, this was really off putting.The room was quiet and the bed was comfortable.There is no refrigerator in the room which I thought it was standard for the price of the room, but the website does not state that there would be a refrigerator in the room, which is fair.Breakfast was a standard buffet with English breakfast and continental dry breakfast.There was no pancakes and if you require fancy, eggs Benedict, its £5.The garden is beautiful and the spa and pool is inviting but the hotel lacks atmosphere and needs updating.For the price, I could have stayed somewhere else in Bournemouth with a better experience.I would recommend The Marriot hotel or Hermitage hotel.

5.0 / 10.0

I tried the evening meals on this stay and I thoroughly enjoyed the food, very tasty and fresh, staff were friendly, respectful and polite.

8.0 / 10.0

A nice hotel that is looking tired. Our room was rather dusty with cobwebs on the balcony. It feels like no investment has been made in this hotel in a long time, which is a shame. Great location though and nice spa. Lovely breakfast and the staff at breakfast were great.

6.0 / 10.0

Hotel was lovely and a great location. I appreciate it was a busy bank holiday weekend with weddings on both nights I stayed there. However, smelling cannabis at 6pm as soon as I stepped out of my room across the floor and being woken at 2am from someone shouting in their room for over 30 minutes was a real surprise during my stay. I was staying alone in a room so felt quite unsafe when this happened and wasn’t something I wanted to report in a busy reception upon check out

4.0 / 10.0

Lovely stay, pool was very cold but jacuzzi was good. Pool area generally needs a refresh. Good breakfast buffet, no cooked veggie options but may have been available to order but not clear anywhere. Room was ok, clean, overlooked courtyard which is very nice. Bar has a large gin selection but no aperol!

4.0 / 10.0

Stayed In room 34 comfortable but bathroom far far too small… otherwise excellent

8.0 / 10.0

Lovely and helpful staff. Excellent food. Not sure the room upgrade was worth the money. Although bigger than other rooms the bathroom and fittings are pretty standard. Lovely hotel with a nice garden and lounge areas. Would book again.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Plus The Connaught Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus The Connaught Hotel & Spa. Enjoy the water!

Is Best Western Plus The Connaught Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus The Connaught Hotel & Spa?

We found 22 amenities for this rental. This includes restaurant, pool, non-smoking, gym, and tv.

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Best Western Plus The Connaught Hotel & Spa

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities at Best Western Plus The Connaught Hotel & Spa

Map of Bournemouth

Nearby attractions

Available Rooms

Hotel in Bournemouth

Reasons to book

Map of Bournemouth

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus The Connaught Hotel & Spa pet friendly?

What amenities are available at Best Western Plus The Connaught Hotel & Spa?

Explore similar stays in Bournemouth

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