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Holiday Inn Cleveland Northeast - Mentor by IHG

Top rated by guests

Daily buffet breakfast (USD 7.49 per person)

Interior

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Premium bedding, pillowtop beds, desk, blackout drapes

8.4Excellent

(801 Ratings)

"Very nice, no drama stay."

Peter

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(801 Ratings)

Hotel in Willoughby, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Holiday Inn Cleveland Northeast - Mentor by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Garden

Free parking

Map of Willoughby, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(801 Ratings)

"Very nice, no drama stay."

Peter

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(801 Ratings)

Hotel in Willoughby, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Willoughby, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Suburban hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(801 Ratings)

5.0 / 10.0

Did npt eat breakfast. Room was great. Especially the beds.

5.0 / 10.0

Rooms were clean, bathrooms stalked

4.0 / 10.0

Clean, quiet. Met our needs.

5.0 / 10.0

Besides being clean and comfortable, the service at the hotel was excellent. We were there for a celebration of life, and everyone went out of their way to make sure everything was satisfactory for everyone in our party. The bar/restaurant people were especially accommodating to our large group.

5.0 / 10.0

Great location, comfy room, great staff. Good breakfast included.

5.0 / 10.0

Excellent breakfast, comfy beds, fun pool for the kids, i wouldnt change a thing.

8.0 / 10.0

The staff is friendly and attentive and the lobby is beautiful. Our room was ok. The shower didn’t drain, so we were standing in about 3 inches of water everytime we showered.

6.0 / 10.0

Dirty washroom. Carpet was torn and peeled off in many areas.

10.0 / 10.0

Very nice, no drama stay.

10.0 / 10.0

x

10.0 / 10.0

Friendly staff, clean and quiet. Good food right next door.

2.0 / 10.0

Food was okay. Nothing special. Room wasn’t the cleanest. Hair clogging bathroom drain, food on floor, and door took two people to get to lock.

6.0 / 10.0

Bed was super comfy.

10.0 / 10.0

Very convenient

10.0 / 10.0

Very nice for the price, quiet and comfortable.

6.0 / 10.0

The hotel itself was fine. There was only 2 washers and 2 dryers. The room and beds were comfortable. I felt it was ridiculous to charge for breakfast, so we didn't. Staff was meh. Head front desk guy made an under his breath comment about booking through a third party - just rude; and the other guy kept charging my card the $100 hold fee and I had to show him it had already gone through multiple times. Just a bit of drama that didnt need to be there. The hotel is pretty big, but ample parking. Restaurant on site.

5.0 / 10.0

We enjoyed our stay. The front desk was even able to accommodate an earky check in which was super helpful.

10.0 / 10.0

Excellent visit, I stay here every year I'm in the Cleveland area.

10.0 / 10.0

Great place 10/10

10.0 / 10.0

Great place to stay

6.0 / 10.0

Pool are

8.0 / 10.0

Overall a great hotel. Staff top notch. FITNESS ROOM OUT OF THIS WORLD GREAT! Breakfast FANTASTIC. LOVED the bathroom hand pump amenities! Room/bathroom needs upgraded. Bathroom too small. Unfinished drywall behind the AC unit. Cracked grout on tub. Bathtub barely drained.

8.0 / 10.0

The right Elevator was super sketchy breakfast was extremely bland. Staff was super kind and helpful. Property was clean and overall quiet for the busy area it was in and it was completely booked. Would definitely book again.

3.0 / 10.0

The staff was very polite and professional. My room was dirty had fingerprints all over everything and it appeared that they wiped everything down with a dirty rag. The carpet was dirty, and needs replaced. The food and service in the restaurant was excellent.

10.0 / 10.0

Onsite restaurant and bar

10.0 / 10.0

Nice

10.0 / 10.0

No

5.0 / 10.0

I did not think the breakfast was good. The eggs tasted like fake eggs, the potatoes needed to be cooked more, and why isn’t there a do it yourself waffle iron? I was pleased there was apple juice. My room Seemed clean. Could the area in the bathroom above the backsplash and the bottom of the mirror get cleaned? There is toothpaste residue all over that area.

10.0 / 10.0

We always stay here when in Ohio! The rooms are dated and it is an old building with smaller drain pipes because of that but the rooms are ALWAYS clean especially the bedding! I usually won’t use hotel bedding but I’ve never had an issue using it here. The staff are also very friendly and prompt to take care of anything should something arise. We came back to our room at 10pm and for some reason the was a horrid odor(first time ever and we stay a lot!) and in under 5 mins they brought keys up to us for the closest room to switch! I honestly cannot recommend them enough! Oh! And don’t forget the breakfast! Always have eggs, potatoes, pancakes or French toast, sausage and/or bacon and then all your basic free breakfast foods and drinks!

6.0 / 10.0

Hotel needs updates like USB ports and better lights had more than enough room but no dresser or bag stand. Need to have better information on booking site's as pool was down for maintenance. Restrooms need exhaust fan. Shower made restroom extremely humid without the fan

6.0 / 10.0

Really bad service

10.0 / 10.0

clean

4.0 / 10.0

Room was dirty and I woke up to a spider on my pillow looking me in the face. Curtains were ripped and dirty. Black mold in the corner above little kitchen area. There was a $160 hold on my card which I was assuming was a deposit and when I asked the front desk about it they told me it was probably taxes or “something”. I felt as if I was bothering them by asking. Kids running up and down the hall a 3:30 in the morning yelling.

10.0 / 10.0

Nice place

2.0 / 10.0

Sink top was broken in bathroom room was dirty fridge and microwave gross dirty . The heating unit had drywall falling off the wall . The breakfast was not good or worh the money. Very bad experience . Will not be staying here anymore. And would not recommend thanks

5.0 / 10.0

Great breakfast, clean room, perfect

2.0 / 10.0

The property was not very clean. It looked like somebody just made the bed

4.0 / 10.0

Traveling solo to visit friends and family. Check-in was smooth and took little time. The hotel room was in good condition. The bed was comfortable. Noise was a bit of an issue as the room next door was noisy and walls are thin. I was still able to sleep. The hotel Wi-Fi was shaky. I could not stream anything on my Roku.

10.0 / 10.0

Great stay

10.0 / 10.0

Good staff made me feel comfortable

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