Genius Saigon - Masteri Thao Dien Distrist 2

Wszystko. Apartamenty w pełni wyposażone, nawet ponad oczekiwania. Niczego nie zabrakło. W łazience dostępne kosmetyki, papier, czyste ręczniki. Pokoje czyste, piękna pościel, szafy, w których były żelazko i deska do prasowania. Kuchnia w pełni wyposażona, była również mikrofalówka i dystrybutor ciepłej o zimnej wody, zamrażarka. Pralka znajdowała się na balkonie (jak to w Azji), czysta. Basen bardzo przyjemny.

Brak

Location.

Poor communication surrounding check in and stay information. The apartment I had selected and booked on the website was changed before check in (they did message to confirm the change but couldn’t answer why the change occurred or how the mistake was made, I was made to feel I had no choice as payment was already taken) then upon check in they changed it again. I was told I had been “upgraded” but it did not have the furniture/aspect/adequate office space I needed and therefore had chosen. The apartment building itself displays signage that short term stays booked through Airbnb, booking.com etc are illegal so that made me very uncomfortable after paying in advance for 10 nights. They also requested your biometric information to be registered in order to access the facilities (gym/pool/car park) - something not disclosed when the facilities were advertised as part of the stay. The apartment was tidy enough upon arrival but did not provide basic cleaning items (dishwashing soap and brush/sponge, tea towels, toilet brush etc). The fridge was dirty, rubbish and crumbs between sofa cushions, laundry left in the washing machine, there were insufficient plates (1 small side plate, no main plates - but somehow 10 tiny bowls?), 3 beer glasses provided but no mugs or water glasses, the pans provided were not induction so did not work on the stove, the extractor fan did not work etc. No water provided either. It was poorly equipped as an apartment and the management team seemed unaware of the check in process, facilities and general necessary information to facilitate even an average stay.