Dilham Hall Retreats

Location was fantastic, hot tub excellent, kitchen was fully equipped, shower room really good, overall a lovely peaceful place

The location was perfect. Quiet peaceful. The pod had everything you could want.The hot tub was the cherry on top. Exceptional stay

It was dark when we arrived. Although we used what three words it didnt get us to.our pod. I think saying when you get to the Tonnage Bridge, turn left to find your pod would be helpful.

Rural aspect and wildlife location - great historic area with a plethora of things to do - walking, canoeing,visiting the North Walsham and Dilham Canal area- friendly staff.

-clean bedding -fully equipped kitchen -clean shower/toilet -lovely location -peaceful -beautiful view -public walks -hot tub -spacious enough for a family of 4 -perfect for dogs -hot water -towels provided -coffee/tea/milk/sugar provided

I want to highlight quite a few negative points from my 1st wedding anniversary weekend stay at Dilham Hall Retreats (“luxury glamping”). We stayed in the Kingfisher Pod on the Tonnage Bridge site and what it looked like was one of the older versions (there were 5 new pods and 5 older pods) the first thing we noticed was the poor upkeep on treating the wood on the pod/hot tub and decking - green and slimy. Secondly, after travelling and noticing we had no signal, we wanted to connect to the Wi-Fi and watch the smart TV which also needed Wi-Fi connection - to find out the Wi-Fi didn’t connect to any device we had, so we were unable to use our phones or watch TV (which is great if you’re not planning on using technology, but if you are wanting to use your tech, you’ll be disappointed, especially as it states on the website/booking.com that ‘Wi-Fi is available in all areas and is free of charge.’). Now we come onto the hot tub, which is meant to be the highlight of your luxurious stay, right?! No, as I stated above, the wood hadn’t been treated so it was all green and slimy, paint had come away,it was dirty (my husband had to clean it all, flush it out as the heat exchanger pipe was blocked with muck which would of made it dirty and taken longer to heat up.) We were unable to fit our wine glasses in the wine glass holder on the hot tub as it’s advertised on the websites/booking.coms pictures. We were provided with 1 bag of wood which was only enough for the first evening, we had to contact the owner to request more wood (kindly he gave this to us free of charge as they are usually £6 a bag, which seems unfair after spending so much on our stay). We struggled opening and shutting the hot tubs fire door when lighting and adding wood, it got very hot and the latch didn’t catch properly - this made it extremely difficult when it was raining/windy.