SERENERS Apartments in Montorgueil - Rue Saint-Denis
Top rated by guests





8.0Excellent
(682 Ratings)
"The location. And clean"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
SERENERS Apartments in Montorgueil - Rue Saint-Denis provides accommodations within one mile of the center of Paris, with free Wifi and a kitchen with a dishwasher, a microwave, and a toaster.
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.0Excellent
(682 Ratings)
"The location. And clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Great location. Good transport links.
Listing was pretty misleading, didn’t make it clear which apartment was which. Wasn’t very clear that the studio apartment is just a sofa bed. The apartment was extremely small, to be able to pull the sofa bed out you have to move the furniture, and there is hardly any space to put the sofa cushions.
4.0 / 10.0
The location is good
The sofa bed is terrible and you cannot rest.
4.0 / 10.0
As this is an apartment, no breakfast was offered, which was expected. The location itself was fine and reasonably convenient for getting around either by walking or by metro. The metro was a few blocks away.
Unfortunately, this stay did not meet our expectations and felt like a complete bait-and-switch. Based on the listing, we anticipated an apartment with floor-to-ceiling windows, ample natural light, and a Parisian view. However, the unit we received had a tiny window in both the living room and bedroom, resulting in dark spaces and a view of adjacent concrete structures.
Upon arrival around 6:00 p.m., the street looked deserted, and there was no exterior lighting above the building entrance, which made the area feel dark, abandoned, and unsafe.
The check-in process was challenging due to outdated instructions that directed us to retrieve keys from an unlocked and empty mailbox. When we contacted support, we were asked to reread the instructions, without first considering that the information provided may have been incorrect or outdated.
Additionally, the building entrance and the space between the front and rear buildings appear unfinished and are not shown in the listing photos. Including images of these areas would help set more accurate expectations for future guests.
The sofa bed was very uncomfortable, and the electrical setup could be improved. One unlabeled switch near the front door turns off all the lights in the apartment, which was confusing.
Overall, the experience was disappointing, and we would not choose to stay here again or recommend it to others.
8.0 / 10.0
It was very clean
It was not as central as I initially thought.
10.0 / 10.0
The location. And clean
No place in the bathroom to put our things
2.0 / 10.0
I would never suggest this apartment, it is small, dark, badly equipped and depressing. It’s not worth the price. It is smaller than described, and the ceiling is very low. There are only two windows, one in the kitchen-living room and one in the bedroom. Both windows face an inner courtyard; the bedroom window is also directly opposite (about only one meter away from) the window of a hairdresser's. The apartment is also located on the first floor; under these conditions, there is never any natural light in the apartment, and the smell is not so good (I had to buy some perfumed candles). The light above the stove didn’t work, nor did one of the lamps in the bedroom. Although we stayed for five days, there were only two coffee pods and two tea bags. The bathroom is very small, with no windows and not even a place to put things. Very bad experience.
8.0 / 10.0
I specifically chose the location so I could easily walk from the L'Est train station, and then walk to the Lourve and Notre Dame. It was only a day trip so only carried a backpack and wanted a quiet comfy bed, and that was exactly what I got! The stay is a solid 8, which is VERY GOOD.
10.0 / 10.0
Everything was great. Very new and clean apartment in a nice neighborhood.
We only didn’t expect the bed to be a sofabed which we had to prepare ourselves. It was not uncomfortable but still not as good as a real bed.
9.0 / 10.0
Great location and specious apartment in the heart of Paris.
Since it’s so central it was very noisy outside u til early hours at weekend. Something to consider for families with small kids.
10.0 / 10.0
Great location. Lovely studio, very well equipped and very clean. The welcome boxes were a nice addition. The information provided by team was excellent and they ensured that we had a friendly point of contact if needed.
10.0 / 10.0
Great location, comfy and with everything you need. Entry and check out very easy. Felt very safe and secure.
Very little to criticise but some towel hooks in bathroom would have been good. 4 people mean a lot of big towels!
10.0 / 10.0
Great localization, clean and cozy apartment, perfect contact with the host
4.0 / 10.0
It has several accommodations and you must specify which one you want to stay in. Building A is definitely more comfortable.
It was really cramped, with no place to put personal items. To get to the room, you had to cross two corridors, a courtyard, and a staircase... The worst thing was the shower. The bathroom flooded every time, and on the last morning, there was no hot water.
10.0 / 10.0
I like your localization decoration the property and was clean
I don’t like something was broke as such door or blinds and wasn’t WiFi
9.0 / 10.0
the property was expetionally clean, we managed an early check in, the property is in a great location surrounded by restaurants and shops also next to a metro station and contained all the facilities needed.
the only downside was the window in the bedroom facing into the window of a busy barber shop
6.0 / 10.0
The location is super convenient, and the apartment is very spacious. The host was responsive and accommodating when we asked for additional towels. The courtyard is a nice touch. I also love the fact that it’s on the ground floor so one does not need to deal with carrying suitcases while climbing the stairs.
The closet door hinges were broken and the wall by the laundry machine had mold which one could smell it. The bathroom lacks ventilation could really use a fan.
10.0 / 10.0
Helpful staff members. Amazing apartment. Perfect location. Easy to access to transport and cafe. Beautiful view - overseeing the busy & vibe streets.
Nothing
10.0 / 10.0
Very clean, few little welcome sets like bath gel , shampoo , clean towels, very close to everywhere to luvre 15 minutes . I’m very happy that I found this place and I definitely recommend and I will back. Thank you
6.0 / 10.0
The location was great and the place was clean.
The TVs had no access to anything streaming, you had to log in yourself if you wanted to watch anything but youtube, the natural light of the space was drastically exaggerated which as a content creator was an extremely disappointing discovery and there was no instructions for how to use what I assume was intended to be the air conditioning units so we spent most of the trip over heated. Also there was not enough toilet paper and communication with the host was non existent.
1.0 / 10.0
Bad bad bad
Bad bad bad
10.0 / 10.0
It was perfectly clean, great host, great communication, easy entry, convenient location, and fair price!
There was no elevator, and the stairs were all uneven heights which made it a bit difficult to climb up to the top. If you’re able to climb the stairs, then no big deal, but I’d advise against staying here if you’re elderly, disabled, or have heavy luggage.
3.0 / 10.0
Good location and safe
The air conditioning was damaged did not turn on in either of the two rooms and very bad attention from the person who had to help us. He never answered messages or calls. The door handles were loose
3.0 / 10.0
Location is pretty good + No need to coordinate a live meeting for check-in
Everything else—zero flexibility + poor customer service + poor management + extra fees for everything + broken items + no privacy + very loud + very warm + uncomfortable sofa bed + unstable wifi + stained linens & old towels + TINY TINY TINY.
1.0 / 10.0
The location
The stairs in the property and outside the property
1.0 / 10.0
We booked three nights, we are very satisfied with the first 2 nights.
All nightmares were from the third night. The first thing, the room for the third night is not same room type as our reservation, Our reservation is a one bedroom and on living room type. The host offered a studio very small room for our third night stay. The worst thing we could not endure is the bed sheet, blanket and pillow cases from the previous guests were not changed, they didn't provide the room service when change guests. The bed sheet and blankets were full of hairs, body hairs and etc. There was even a pillowcase with red brown marks on it. When I found the issue and talked to the host, they just responded verbally without any real action. The worst stay experience in my life.
9.0 / 10.0
The flat was great and comfortable -- well appointed, clean, as advertised. The location was very nice. A bit noisy in the evenings, but that is a worthwhile trade-off to have great restaurants just downstairs. Well connected for public transport and lovely area to walk around a bit as well.
As some reviews mentioned, the pre-check-in communication was aggressive. A lot of reminders to provide personal information and arrange a third party security deposit. The tone/extent of the requests was starting to seem like a red flag for some sort of scam and had us second guessing things leading up to the visit. Some research showed the 3rd party deposit system is becoming common in Paris and the provider was legit... So glad we went through with the booking because the stay turned out fantastic. Very happy with the flat!
9.0 / 10.0
Stylish, comfortable spot in an unbeatable location. We really enjoyed our stay here. The apartment was in an amazing location, which is packed with great bars and restaurants, and it’s an easy walk to amazing shopping and the Louvre. Check-in was simple with the provided instructions, and the space itself was well-designed, comfortable, and larger than expected.
A few small misses: the Nespresso pods didn’t fit the machine and kept getting crushed, the Wi-Fi was inconsistent, and the AC wasn’t very intuitive to use. Minor things, but worth calling out. Overall, a great base for exploring Paris and we’d stay again.
2.0 / 10.0
Location
Smaller than expected. Bed was a pull-out couch not a bedroom. No view other than the wall of a narrow exterior hallway.
Main issues: No internet for the whole duration of my stay. No phone service since the walls are stone and Internet was out. No people onsite since it is an investor network or some form of corporate apartment. Messages were slow to respond and no one came to fix the internet despite multiple messages. I meant to ask for a refund and was sick when I returned home so I forgot. If a refund is possible I would like to pursue it.
4.0 / 10.0
4 étage sans ascenseur Viel escalier dangereux.infiltration d’eau plafond tache. Canapé lit matelas très fin déformé inconfortable. Bac à douche fuit la salle de bain devient une piscine.
10.0 / 10.0
Apartamento lindo! Acomoda super bem 2 a 4 pessoas!! Cama super confortável, cozinha ótima. Amamos!
Horario do check out é muito cedo. Para quem pensa em aproveitar o ultimo dia em Paris, 10:00 atrapalha bastante.
10.0 / 10.0
Host super gentile. Accesso al palazzo e alla casa con codice comunicato via messaggi mail e booking. Sempre pronti a risolvere ogni esigenza. Appartamento caldo, pulito e funzionale. Dotato di tutti i confort ed elettrodomestici di base e anche wi-fi veloce gratis. TV con Netflix e PrimeVideo (utile per chi viaggia con bambini). Quartiere molto vivo e frequentato da ragazzi nella sera, con molti ristoranti low cost. Distante 1 minuto a piedi dalla fermata Metro Etienne-Marcel (metro 4 - colore viola) e a 2 minuti a piedi dalla stazione del treno Chàtelet-Les Halles (da dove parte il trenino per Disneyland - si arriva in meno di 40 min). Distante 1 minuto da un supermercato (Intermarchè-Express) molto fornito per fare la spesa per casa (colazione e altro). 10 minuti a piedi per arrivare alla basilica di Notre Dame. Veramente consigliato.
Unica pecca del palazzo era l'ascensore per salire al 4° piano, veramente piccola in grado di accogliere solo una persona alla volta, con un trolley piccolo e lo zaino. Veramente la più piccola e stretta cabina che io abbia mai visto. Ma ci sono comunque le scale :) .
9.0 / 10.0
מדובר בדירת אירוח, גדולה, נעימה,, עם מארחים שקשובים לצרכים. ביקשתי לעשות צ'ק אאוט מאוחר ותמורת תשלום סמלי לא הייתה כל בעיה. ממליצה בחום.
10.0 / 10.0
Tutto
Posizione pulizia comodità.
Nulla
5.0 / 10.0
L’appartamento corrisponde alle foto sul sito web.
L’unica cosa è che bisognerebbe avvisare che l’ascensore è per una persona. Pazienza abbiamo fatto 4 giorni di scale fino al 4. Piano (fortunatamente siamo ancora in forma malgrado l’età)
Siamo arrivati in serata. L’appartamento era freddo, le tv non funzionavano. Non essendoci reception abbiamo avuto uno scambio di tel e wapp non indifferente oltre alla perdita di tempo per tentare di capire cosa non funzionasse. Alla fine è dovuto venire un tecnico!
1.0 / 10.0
Lage war gut
Wir können diese Unterkunft aus unserer persönlichen Erfahrung nicht empfehlen.
Während unseres Aufenthalts hatten wir über mehrere Tage hinweg wiederholt Hautreaktion, die wir zunächst nicht eindeutig einzuordnen konnten. Er ist nach einiger Recherche und genauer Betrachtung des Schlafbereich, haben wir Bettwanzen im Bett gesichtet. Wir haben diese umgehend gemeldet. Uns wurde mitgeteilt, dass nach einer Lösung gesucht wird. Jedoch hatten wir bis zum Ende unseres Aufenthalts nicht den Eindruck, dass eine konkrete Abhilfe erfolgt ist.
Ab diesem Zeitpunkt fühlten wir uns in der Unterkunft nicht mehr wohl. Aus subjektiven hygienischen Gründen konnten wir das Bett nicht mehr nutzen und haben auf Stühlen und Tischen geschlafen, was für uns sehr belastend und unzumutbar war.
Zusätzlich empfanden wir es als sehr stressig, dass wir viel Zeit damit verbracht haben, unsere Kleidung und persönliche Gegenstände vorsorglich zu reinigen und zu desinfizieren, da wir Sorge hatten, etwas Ungewolltes mit nach Haus zu nehmen. Der damit verbundene Stress, Zeitverlust und die Unsicherheit haben unseren Aufenthalt stark beeinträchtigt.
Eine für uns zufriedenstellende Lösung wurde aus unserer Sicht nicht angeboten; stattdessen wurden wir an die Buchungsplattform verwiesen. Insgesamt entsprach der Aufenthalt daher nicht unseren persönlichen Erwartungen an die gebuchten Leistung.
Insgesamt war es für uns eine sehr enttäuschende und nervenaufreibendes Erlebnis. Aus heutiger Sicht würden wir diese Unterkunft nicht erneut buchen.
7.0 / 10.0
Очень удобно расположены апарты
Все было хорошо
9.0 / 10.0
Дуже зручне місце в центрі Парижу. Все пішій доступності. Багато кафе і ресторанів, поруч магазинчики.
Квест пошуку ключів від квартири.
10.0 / 10.0
Tout! Localisation, équipement, taille de l’appartement, décoration : tout
Et surtout réactivité par message en cas de questions.
Rien.
9.0 / 10.0
Emplacement central, grand appartement (celui que j'ai eu), bien équipé et propre.
7.0 / 10.0
L’emplacement, la facilité d’accès bien que pas d’ascenseur. L’espace de l’appartement
La SDB était minuscule et la porte contraignante, le sèche fer à repasser était degueu lasse inutilisable, j’ai trouver un tache sur la housse de couette avait elle été laver ??
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at SERENERS Apartments in Montorgueil - Rue Saint-Denis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is SERENERS Apartments in Montorgueil - Rue Saint-Denis pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SERENERS Apartments in Montorgueil - Rue Saint-Denis?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and contactless check-in/out.
