Lochgreen House Hotel & Spa
Top rated by guests





8.9Excellent
(67 Ratings)
"Fantastic room and facilities. Room was far bigger than we were expecting, same for bathroom."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in Loans, 1.3 miles from Prestwick Beach, Lochgreen House Hotel & Spa has accommodations with a garden, free private parking, a shared lounge and a terrace.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Accessible by lift
Housekeeping available
Fire alarm
$$$$
Top rated by guests
8.9Excellent
(67 Ratings)
"Fantastic room and facilities. Room was far bigger than we were expecting, same for bathroom."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Fantastic room and facilities. Room was far bigger than we were expecting, same for bathroom.
The temperature of the room was pretty hot as there were radiators rather than an Aircon system, we probably could have turned down the radiators to be fair.
10.0 / 10.0
Beautiful grounds.
9.0 / 10.0
The breakfast was excellent, but for my wife I'd have had more croissants,, the full Scottish was excellent.
MY wife dropped her pencil and had to go under the bed to find it. She also found a baby's bottle whose contents were mouldy
The base of the shower was lethal, like an ice rink, you should have a non slip mat on it. The shower itself needs attention, new washers or o rings required
10.0 / 10.0
Beautiful hotel with the loveliest most helpful staff. The food was delicious and the surroundings lovely. Will definitely be back.
Nothing of note
9.0 / 10.0
Staff are excellent
Buffet breakfast was very limited
10.0 / 10.0
Love old type buildings and history of the building.
Good location with plenty parking. Staff were lovely
9.0 / 10.0
all excellent
lack of instructions for room phone
8.0 / 10.0
Disabled room which was very spacious with a large walk in shower and bathroom however room was cold (was a weekend of ice and snow) and was only one radiator. Asked for a heater to put in room while enjoying a coffee in the lounge however receptionist said she didn,t think they had a heater in the hotel, there wasn,t and never got back to us to confirm?
Dined at night in the restaurant and food excellent but the side of veg which we reminded the staff about arrived as we had almost finished the main. Disappointing.
4.0 / 10.0
Food, location, staff and hotel decor was excellent (there is a large but however)....
Our room (No 6) was dreadful - lighting poor, shower hopeless (water pressure ridiculously high to extent that water went everywhere and was cold). Additionally, shower door opening was very small ((I am not a large person for avoidance of doubt).
TV & supporting handset was 1980's Sky remote which constantly lost 'Satellite Reception' so could not use it - ridiculous in this day and age.
Antiquated furniture in room with two hangers in each of the wardrobes which was inadequate and unlike any hotel I've stayed in this year.
Room was freezing on entry and after turning on old fashioned radiators and returning to it later after dinner, the room was far too warm - poor radiator control as you would expect with a bedroom urgently in need of refurbishment...
On exiting hotel and giving feedback, receptionist had well-drilled empathy which clearly she had used on many occasions with past residents in this room. She offered to take off a round of drinks as a way of compensating.
In summary, all the hotels good points experienced were sadly eroded by the room 'experience' (i.e., restaurant excellent, staff excellent, SPA area excellent) so all-in-all, 4/10 rating is the best I can muster.
Room No 6 - do not accept this room.
10.0 / 10.0
Outstanding historical treasure
10.0 / 10.0
Magnificent hotel matched by staff attentiveness and great food
Nothing
10.0 / 10.0
The breakfast was lovely very tasty.
10.0 / 10.0
We were at a wedding. Amazing venue. Nothing was to much trouble for any of the staff. From the reception staff to the bar staff, restaurant staff, kitchen staff. Everyone were so friendly and hard working
Leaving to come home
3.0 / 10.0
Great location and all staff except one were exceptionally kind and thoughtful
Check in was meant to be 3. Room not ready to 3:45. Booked in lodge which did not have sky which all other accommodation had and the whole lodge stank of dampness. We were offered a room which was lovely albeit dated and the bathroom floor dirty and the bed has numerous broken springs but the staff could not have been more helpful.
The receptionist with the dark hair who was assisting a wonderful new receptionist of 10 days was rude uncaring and should not be in the hospitality business but all other staff were superb.
8.0 / 10.0
Food very nice , staff attentive
We were shown to a gate house property about 150 m from the hotel - not what I was expecting .
We had to cart our luggage across the lawn ourselves . Only to discover accommodation less than satisfactory . We came back to reception and fortunately the staff reallocated us to room no.7 which was very nice
9.0 / 10.0
I have stayed here several times now and one of the main reasons I like to return, apart from the exceptional food etc, is the really friendly staff.
Room 6, I thought a light in the shower would be good, but that's being very picky.
8.0 / 10.0
Breakfast is only average for a hotel of this standard. The continental buffet is minimal. Fortunately the hot items are much better and were cooked to order.
Continental breakfast buffet.
10.0 / 10.0
Location and staff
Some elements need an update
9.0 / 10.0
Un desayuno muy completo y muy bien preparado.
Me gustĂł todo realmente, pero hubo un problema con una de nuestras 3 reservas que yo habĂa hecho a mi nombre unos 7 Ăş ocho meses antes por Booking.com ya que se trataba de una boda familiar. Cuando llegamos al hotel no encontraban nuestra tercer reserva y, despuĂ©s de investigarlo, nos ofrecieron una habitaciĂłn/apartamento en una zona exterior, fuera del hotel principal. Al final, se disculparen y reconocieron que habĂa sido un error administrativo de su parte,, pero creemos que tenĂan que haberlo llevado mejor.
9.0 / 10.0
Todo muy bien en un ambiente muy relajante.
HabĂa hecho 3 reservas por booking.com a principios de año ya que Ăbamos a una boda familiar, pero, la llegar al hotel, no encontraban una de las reservas y una de las parejas se quedĂł sin habitaciĂłn hasta que nos ofrecieron un apartamento dentro del recinto (pero fuera del hotel). Recibimos disculpas del hotel, pero nunca recibimos una contestaciĂłn adecuada por el error.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Lochgreen House Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Lochgreen House Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lochgreen House Hotel & Spa?
We found 21 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
