Beirut Hotel 2

Great hotel in the heart of downtown Amman. The rooms are clean, the Wi-Fi is strong, and the staff are very helpful and friendly.

Unfortunately, breakfast is no longer available as it used to be, which is a bit disappointing compared to previous stays.

The property itself was in a good location. The staff was beautiful very helpful. Anything that I needed they helped me with the breakfast was beautiful and wonderful and house cleaning was good as well. They were very accommodating and I will definitely stay there again if I had to be in Amman again.

There was nothing I didn’t like

Beautiful hotel which is situated right in the heart of downtown Amman. It is a short walk to the Citadel and the local amenities.

Nothing.

The location is great, at least for walking - it's central to a lot of popular attractions like the Roman Theater and the Citadel, there are a lot of shops, restaurants and other venues within easy walking distance and hailing a taxi couldn't be simpler. The view from the room overlooks the main street and the Grand Husseini Mosque which is a great view. The staff is super friendly and helpful and the room was clean.

The only real disappointment was the lack of flexibility with checkout. When asked about checkout time I was given a somewhat dubious "11:30 AM or 12:00 PM" response - our outbound flight wasn't until 5:00 PM, and because the hotel appeared to be nearly empty (tourism in Jordan has taken a big hit lately, for obvious reasons...) we were hoping for a later checkout. To their credit, the management did extend our checkout for ~1 hour until 1:00 PM and offered to secure our bags in their office until we left Amman, which we appreciated, but given the very low occupancy we had hoped they could accommodate us until at least 2:00 PM. I even offered to pay a nominal fee for an extension but the staff told me I'd have to pay for a whole extra night which seemed excessive for 2 extra hours. This was especially disappointing because breakfast wasn't available during our stay due to the chef being sick, for which we were refunded, but the refund we were issued could have easily gone towards a room extension... While the staff handled the issues fairly, a little extra flexiblity with late checkout would have gone a long way in making up for the inconvenience and would have left a much better final impression.