Hayy ApartHotels Stanley Mills

Loved everything about the apartment. No real complaints or issues, everything was great.

The only thing was subtle inconveniences like no tea towels and one of the bedroom door handles was broken. Overall , loved our stay and would very much recommend it.

Excellent accommodation very clean ideal location

nothing

Fantastic accommodation

Area is typically Huddersfield great buildings but have been left to rot, but new builds give hope.

Really enjoyed our stay. The apartment was modern, spacious, comfortable, clean and well located, secure parking. A great place to relax and unwind.

We have amended our review due to the customer service we experienced after our stay. Unfortunately, we left a bag behind when we departed. While this was entirely our mistake, we contacted the property as soon as we realised. We were sent a photograph confirming the bag had been found and were told it would be posted to us at our expense, which we agreed to immediately. After waiting two weeks and receiving neither the bag nor any update, we arranged to collect it ourselves. A collection date and time between 11am and 3pm was agreed via messages and we have proof of this agreement. We travelled to collect the bag, arriving at 1pm, only to find nobody there. When we queried this, we were told that we had not called to arrange collection, despite the arrangements having already been confirmed by message. We provided evidence of the agreed date and time. It has now been over a month since our stay and we are still without the bag. This is extremely disappointing. Had this matter been handled professionally, we would have been very happy to recommend the property, as we genuinely enjoyed our stay. Unfortunately, the poor communication and lack of follow through regarding a simple issue have left us with a very different impression.