Casa Leonore II

Ruim appartement, fijne faciliteiten en een warm ontvangst! De locatie is echt super, in een rustige wijk. We hebben echt ontzettend genoten!

Jen et Chris nous attendaient pour nous accueillir, c'était sympa de faire leur connaissance tout de suite, et d'avoir également les premiers bons conseils pour notre arrivée. Par la suite, ils sont restés disponibles par whatsapp, ce qui était idéal. Et ils ont été très arrangeants pour notre départ, qui s'est fait plus tard, car nous avions l'avion en soirée; cela nous a permis de bien profiter de notre dernière journée à Curaçao. Le lieu est beau, au calme. Situé en hauteur, il reste proche de tout, que l'on aille dans un sens ou dans l'autre. A proximité, il y a des restaurants, des magasins, si l'on veut éviter d'aller trop loin. L'appartement était parfait pour nous, bien équipé, avec une petite terrasse aménagée. Et bien sûr, il y a un très belle piscine pour le retour de la plage.

I had the most amazing stay at Casa Leonora. It’s the perfect place to relax and unwind, while still being centrally located to explore the island. I would definitely recommend renting a car, but that applies to all of Curaçao. The owners are just like the house: warm, relaxed, and full of good vibes. They’re incredibly kind, helpful, and make you feel right at home.

Nothing

The owner followed up quickly when the showerhead broke and came by the next day to take a look.

The contact with the owner was very cold and unfortunately did not feel welcoming at all. We received incredibly long WhatsApp messages every day with strict rules on what we could and could not do, which made us feel constantly monitored. When we were also asked where we had left the towels (even though they were just lying inside the accommodation), it felt quite accusatory. The checkout procedure was particularly strange. We received a whole checklist via the app: stripping the beds, piling up the towels, taking out the trash to the bins in the yard, leaving the key on the table, keeping windows and doors open, and finally, sending a text once we had left. While we were carrying out all these tasks, the owner was sitting upstairs and could clearly see us leaving. After I neatly texted that we had departed, we quickly received a message back stating they 'regretted not being able to say goodbye'. It felt like a very convoluted and cold way of communicating—as if we were expected to shout upstairs to get a normal goodbye. Furthermore, the hygiene and maintenance in the bathroom left much to be desired. There was a persistent sewage smell, and there was mold on the sealant. The showerhead broke off on the very first evening when we tried to adjust it. Although the owner did come by the next day to inspect it, there was zero personal interest. We had already been there for two days, but they didn't even bother to ask how our stay in Curaçao was or if everything was to our liking. We found this very disappointing; a bit more spoken, friendly interaction would have made the stay much more pleasant.