Garland Central City Apartment London 2

L’appartement est fonctionnel et confortable. Il est proche de la gare et on hack au centre en 40 minutes

They clearly care about their customers. They responded to any questions and concerns very quickly. We saw there had been some maintenance issues raised by previous customers, but these have been resolved (bathroom floor, shower head) or mitigated (they put fans and air con in the flat to deal with the heat). It's in a good location with easy access to central London and many good restaurants, cafes, convenience stores and supermarkets nearby.

As others have pointed out, it is a hot flat, but in fairness the whole building is hot - you feel it the moment you walk in, so clearly it is a design issue that the owners can't do anything about. If we came in the winter, we'd probably give it 10/10. The flat is as advertised, it is hard to find much fault.

The property was well proportioned although possibly a little small (lounge) for a full house (5 people). Location was good for transport but very noisy.

Ensuite shower was not functioning - taps were jammed and the shower headset holder was falling off. Taps on the sink were jammed. Kitchen sink taps dripped and were not functioning correctly. No kitchen cleaning cloths supplied, no kitchen wipes, a sink plug or washing up liquid provided. Lots of coffee mugs but few glasses. Walls were full of dirty finger marks and what look liked snot scraped down some areas. Main bathroom floor is a major trip hazard as there is clearly some issue which has been badly covered by vinyl installation. Superficially clean, but actually in need of a major deep clean and refurbishment.