Greenside Getaway

The bed is comfortable. The living room is clean and comfortable. Location was what we needed. It said pet-friendly when booked

Even though it was listed as pet-friendly when we booked, at the last minute, they informed us that there was a £50 extra cost for extra cleaning for our dog. It was too late to change the accommodation and we agreed to pay. Grass was not cut - difficult to pick up poo in long grass and made the place look 'untidy'. Fridge/Freezer not working - we initially thought that it was unplugged and plugged back in as the place looked as if it had been left empty for a while. There was smelly, mouldy water in the ice compartment. It was only the following day when we had to throw away the milk, that we realised the whole F/F was not working. Kitchen utensils are minimal, and no washing-up liquid. Some items of glassware and crockery were dirty and led us to believe that they were washed with just water (And this was my husband's complaint, and he hardly ever complains) For your information only, the stairs can be slippery. No bath mat or grab rails getting in and out of the large deep bath (for those clients who will need extra care in slippery wet areas) Before I wrote this review, I contacted the property and listed the above information. The reply was 'defensive' and I had to prove my complaint by sending photos (which I did). Since then, there has been no reply. It did not meet the standards I expected, considering I paid £260 for two nights with the extra cleaning cost. This is my husband's and my view, and I very rarely leave a negative review, but I will 100% never be back. Next time I will book with the Trusted pet friendly Travelodges - I have never had a bad experience while staying with them.

Alles wat je nodig hebt in een accommodatie was er.

De slaapbank was niet prettig