The Malibu Suite Penthouse The Gulch

Lage und Ausstattung

Beim genauen hinsehen waren einige kleine Themen bei der Sauberkeit. Die Nachbar die scheinbar 24/7 kana is Rauchen waren aber das unangenehmste

Property is very well taken care of almost brand, new, clean, and tidy, plus the beds were comfortable too

Location, security and amenities

Train noise, however it takes a short while to get use to ot

Although we had some major issues with the Owner, there were still some very good points about the apartment. (In reviewing our stay, I’ve tried to be 100% objective and not hold the way the Owner handled our communications against him.) Here are the good points: 1. Big (especially for two people) 2. Excellent view 3. Clean 4. Nice amenities 5. Full kitchen

1. The main (top) section of the listing on booking.com said “Private Parking” with no mention of a cost. The day we were to arrive, we were informed that it’s $30 per day for parking. I went back to the Booking site and found the mention of paid parking on the very bottom of the listing in the Q&A section under “Can I park there?” I was not happy with the Owner (see below), so I just dropped my wife and our luggage by the entrance and then parked at a nearby lot (which was actually cheaper) and walked a few minutes to the apartment. 2. When I questioned the parking charge, the Owner said he had sent a note about the fee when I first made the reservation. I read through the entire chain on the Booking messaging app and there was absolutely zero mention of a fee. He said I should complain to Booking. Then, when I didn’t buy parking from him, he started talking about how my car would be booted and I would be responsible for all fees and fines involved with the booting. 3. It was cold in the apartment, and we went to turn up the thermostat a few degrees and it said that it was “controlled by the property manager.” 4. My wife and I both took showers at the same time, and the hot water ran out. 5. It’s not nearly as close to the attractions as we would have liked. It’s a 20-minute walk to South Broadway through an area that’s not very nice. 6. Definitely some street noise. But the main issue regarding noise are the trains—there’s no chance you’re going to sleep through that noise. 7. The bed wasn’t that comfortable. Would be a lot nicer with a foam mattress topper. 8. Dealing with this Owner is a lot more complicated than the other apartments we’ve stayed in through Booking.com. They ask for you to send a photo of your ID (first time I was asked in USA for this) and info about your car license plate and make/model. Then, when you check out, they ask you to send a photo of putting the key fob back in the lockbox. Who wants to go through all that?