Finest Retreats - 37 Bro Enddwyn

Open plan Equipped kitchen Good shower Equipped utility room

More hanging space needed More drawers needed for 6 people Some pillows were like bricks No recycling bags available Utility room was unclean and very dusty

The bungalow itself was nice. It was comfortable, had nice views, plenty of space for our family of 5.

Check-in was 4pm, we arrived at 4.20pm and the cleaners were still there, we had to wait in the car for 15 minutes. The wifi was terrible, the only place it really worked was in the conservatory. Recycling bins were full. Broken and dirty glasses in the cupboard. Bathroom door needs looking at as it came off the runner twice. I did message the management team about a few issues but were not very helpful. Looking at other reviews some of the same issues have been mentioned several times before and would appear to have not been sorted.

Location was very good right where we wanted to be and access was great. Plenty of very private parking. Quiet and peaceful with large lounge and bathroom setup for wheel chair access throughout if your a disabled client. All we needed was there except, the wifi was weak.

N/A

Good location, spacious property.

Property was not clean on arrival, had to spend almost 2 hours cleaning on the first day. Washing machine broke when we first used it, trapping clothes inside (a fault with draining), note later found to say the machine was broken and had been reported by a previous guest, almost 2 months earlier-same issue showing. Took from Tuesday until Thursday to get someone out to open the machine to free our clothes, and we had to use the local launderette for any washing requirements for the remainder of the stay.