Luxury 11th Floor 1 BR Condo Direct Oceanfront Wyndham Ocean Walk Resort Daytona Beach | 1107

Everything

the location very clean

the unit needs to be updated

Les piscines

La propreté de la chambre nous avons due nettoyer la chambre

The location was good, and the kitchen was well-equipped with everything needed. The beds were okay, and the balcony with a sea view was a nice addition.

Unfortunately, communication with the owners was a complete mess. The biggest issue was obtaining an invoice for our company. If you're traveling for business, DO NOT book this apartment. The owners seem unaware of what an invoice is and caused significant problems, even when we provided invoices for them to sign. It is the customer's right to receive an invoice (not just a confirmation from Booking.com), yet they ignored my messages for two weeks. The invoice issue wasn’t the only problem. We also requested additional duvets, as we were a group of five people, but there were only two in the apartment. Instead of duvets, the owners provided blankets, and every time we asked again, we just received more blankets — by the end, we had around eight. There is a clear difference in comfort between a duvet and a hairy blanket. Additionally, the TV in the living room was broken and wouldn’t turn on. When we reported it, we were told that someone would come to fix it the next morning, but that never happened. Lastly, the bathtub curtain had mold on it, which was quite unpleasant to see.