Cozy Lisbon downtown apartment

The apartment itself is well located, perfect for a solo traveller and does come with the amenities listed… only thing is: - the coffee machine is broken. No point having the pods when you can’t make coffees. For someone who drinks 2x coffees a day, this added extra costs- the kettle (as an alternative for the coffee powder) once plugged in, made the whole electricity system go out. - there’s a washing machine but no detergent is provided. Not ideal. Another extra cost. These were part of the reasons I chose this place and despite communicating the above to the owner, the response was “what coffee pods did you use?” Clearly the ones provided… No other response. I’m hoping to receive a partial refund for the 20-25 extra euros this cost me in additional expenses, including a trip to the laundromat- time that I’d have preferred spending visiting the city!!!