The White Hart

Friendly staff and good location.

Bathroom door wouldn’t close without sticking. Sink very small in bathroom. Very cold room on arrival.

I stayed at The White Hart Pub in Kings Lynn for two nights in September whilst completing the North Norfolk Coastal cycling route. (The first night and the last night as this was where I started my trip from) The pub manager Louise was very friendly and helpful when I arrived and went above and beyond carrying my panniers up to my room for me as I was checking in a bit early. The bedroom was newly decorated, and felt clean and modern with a Smart TV. The double bed was very comfortable, the bathroom was very well designed for such a small space, and the tea and coffee selection was great. In the morning the manager Mattie helped me get my bike which they locked in the store room for me. He was lovely to chat to and gave me lots of info on Kings Lynn and the surrounding areas. It was great coming back at the end of my trip to celebrate my victory at making it across the finish line. Both managers Louise and Mattie were lovely to chat too and really helpful. I would definitely stay here again!

THE TV’s all had integrated apps that the white hart had also made accounts for. So if you work away and want to watch the series you started binging at the weekend they have it sorted. Clean rooms, great service great location kings Lynn is beautiful at night for a stroll. 10/10

I stayed at The White Hart Pub in Kings Lynn for two nights in September while completing the North Norfolk Coastal cycling route—the first night and the last, as this is where I started and finished my trip. The pub manager, Louise, was very friendly and helpful when I arrived and even went above and beyond by carrying my panniers up to my room when I checked in a bit early. The bedroom was newly decorated, clean, and modern, with a Smart TV. The double bed was very comfortable, the bathroom was cleverly designed for such a small space, and the tea and coffee selection was excellent. In the morning, the manager Mattie helped me retrieve my bike, which they had safely locked in the store room. He was lovely to chat with and gave me plenty of tips about Kings Lynn and the surrounding area. It was wonderful returning at the end of my trip to celebrate completing the route. Both Louise and Mattie were friendly, helpful, and welcoming—I would definitely stay here again!

As it's not a B&B maybe a list of cafes and restaurants nearby to recommend for breakfast.

Location. Right opposite the Abbey. Close to the river and a selection of great restaurants and grocery shops.

Nothing

The room was clean and functional with all necessary supplies for tea making and washing. The location was excellent, close to Tourist Information Office, museum and Minster church. Several restaurants nearby and the venue is a pub ! Some noise from the bar in the evening especially at weekends and from traffic, but after closing time all was quiet throughout the night. Easy walk from the station, about 15 minutes. 24 hour access to the building.

N/A

It very clean a welcoming

In right area for what we wanted to do

Bathroom door would not close but worst thing was laying in bed at 07.30 and someone tried to get in the room, I watched the door handle go

Stayed in a clean and compact twin room. Good central location and pleasant staff.

Shower cubicle in this room was a little tight for taller folk.

Excellent location for access to the town and ease of access to the room

Matt and all of the staff were friendly and helpful. The pub is in a good location and we enjoyed large live music. The room was clean and well presented and great value for money!

Great location. Clean and comfortable. Good value.

Nothing

Location

Price. Size of room.

Location was good for our visit to Sandringham

The bed was awful. Cheap bouncy bed, not a good nights sleep. Every move one person made & the other person would bounce. Poor quality pillows & quilt too. I specifically paid more money for the king size bed thinking the bed and room would be bigger & more comfortable, but it wasn’t. No wardrobe, so the clothes had to hang on one hook on the back of the door. The bathroom sink has a wobbly tap that moves every time you turn it on. You have to hold the tap to change from hot to cold. The sink is blocked too.

Check in is easy, staff very friendly. It is a central location. There is a carpark is across the road. Loved the decor.

Large room

No wardrobe in room, stayed for a week & not once did anybody clean the room or change towels, fill up milk, coffee loo rolls etc.the tv has no aerial so no live tv, only Roku streaming. The bar downstairs is quite depressing & tired looking.

The location was convenient, and the staff were friendly enough, but none of that makes up for having to sleep on a towel over filthy soiled sheets with dried bodily fluids in a filthy room.

This was hands down the most disturbing hotel experience I’ve ever had. On my first night, I pulled back the blanket and found that the sheets were soiled in multiple dried bodily fluid stains. Shiny, textured, clearly unwashed. It was late, there was no one around to help, so I had to sleep on a towel over the filth. The next morning, I told the staff in person what I had seen. They tried to brush it off as “just stained.” I told them clearly,  it’s not stained, it’s dried-on, shiny, textured, and clearly hadn’t been washed. They changed the sheets that day, but the fact they let someone check into that bed is horrifying. The rest of the room was just as nasty. There were hairs all over the counters, dressers, and bedside tables, and inside the drawer was a hairbrush full of someone's hair. It was obvious no one had wiped anything down. Basic hygiene clearly isn't part of their standards. I messaged the hotel through the Booking.com app on July 15, requesting a refund for the first night. They ignored it. I filed a formal complaint with Booking.com on July 17, including photo evidence, which I’m attaching to this review, too. Booking.com then contacted White Hart. Then came the gaslighting. The White Hart replied that same day (17th), stating that they won't refund me because it had been “two weeks after" that I reported it. Let's do the math, shall we? I stayed from July 7–10 I reported it in person on July 8, the very next morning after I discovered it I messaged them on July 15 through the app I filed the complaint on July 17 So not only are they dirty, they’re also dishonest and apparently think their guests don’t know how to count. I don’t know if the person who replied has ever seen a calendar, but the math isn’t mathing. To make matters worse, they completely contradicted themselves within the same email thread. First, they claimed it wasn’t a stain, that “something had melted on.

bar staff need to be more focused on whos waiting for a drink instead of talking with their buddies, the bar has two ends you know!!

Nothing

Rude staff, disgusting place, things not working

Bar manager top bloke

Nothing all good

The room was very nice and the staff were very helpful. Good location and very friendly.

The bed base made a bit of noise when you moved but that is the only, very small problem.

Bar service and food were good.

TV did not have Freeview.

Well presented , clean

Bedroom window is by the beer garden

Close to the venue

No milk for the hot drinks

Location and clean

Cracked shower tray (which was pointed out to me) but I did have to suggest putting a bath mat in there to protect our feet. Also shower control was either very hot or cold.

Adequate. Value for money.

Room a bit cold in the morning if starting early as heating not on until about 0700. Towels were a little stained; could do with a good wash.

Bathroom window does not close so bathroom always cold. Shower door only opens half way due to sloping ceiling. Bathroom door does not latch. No plug socket where kettle is, had to stand kettle on floor to use.

Very good Location , very close to Town Centre

Room could have been cleaner