Hotel in Hangzhou
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hangzhou
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jul 2026
Atour has live up to its expectations. Though the passage to the rooms is a bit dark, the rooms are well maintained and clean. Rooms are big, comfortable, and clean. Staff are friendly and helpful too.
Location was next to a carriageway and it was a little confusing to navigate for the driver. There seems to be only one road leading to most destinations and we were caught in a few heavy traffic situations.
7 / 10Good·Jun 2026
It was a lovely hotel. A 5 min walk to subway. It looked poorly located as it beside a busy road but you couldn’t hear road noise from our room which faced it. Laundry room was very well equipped, iron, ironing board, steamer, Lots of detergent to use and ability to have staff assist with service wash. Lots of shops and restaurants beside hotel if you choose not to walk too far.
Location beside busy road but there was no road noise
9 / 10Outstanding·May 2026
Central location, great room and clean and loved the included laundry services!
6 / 10Average·Apr 2026
The location is not favourable. Property is along highway. Metro station is about 12 min walk.
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Top rated by guests
8.9Excellent
(68 Ratings)
"Okay"
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