Trion Kuala Lumpur by Five Senses

Enjoyed a pleasant stay at Trion KL — the unit was stylish, spotless, and cozy. The staff from Five Senses were genuinely helpful and attentive, making the experience smooth from check-in to check-out. Loved the city views and convenient location. Would gladly return!

Had a great stay at Trion Kuala Lumpur by Five Senses! The unit was clean, comfortable, and well-equipped. The check-in process was smooth, and the staff was helpful throughout my stay. The location was convenient, and the facilities were excellent. Would definitely recommend!

Heard about Trion before and came to experience myself, the experience was great! The host is very responsive and friendly, provided very clear check in and check out instruction! The unit is clean and the space was more than comfortable! Would definitely to my friends and family!

Pros: the room was clean and new, with a great view and no problems. Not bad for the price. Ground level area has some good restaurants with low prices. Cons: hard to find, very confusing. There are 3 buildings and it isn't clear where to enter yours. 3 out of 4 doors are closed to get into my building, then instead of a normal receptionist you go to the security guard to check in and then get your keys in a nested mailbox with a badly working lock. I had to start a chat in Whatsapp to understand what to do since initially they had not sent me the room, then they sent one in another building, retracted and sent another. The elevators (several are off, so you can only use a subset) are always packed and have technical issues in their controls, like the card reader only works on one side. There is no sign to tell you that or any of the other weird quirks on this building, the management really needs to look at this from a customer experience point of view.