The Delborough Lagos

Customer service was fantastic. The staff were amazing. The staff make you feel very special.

The Presidential suite is not very presidential.

Very good

Staff too nice

The modernity of their facilities and promptness of their services

The cleanliness of the property

Firstly, I will state that the staff were lovely , extremely helpful and responsive to concerns or criticisms. They were on hand trying to ensure we had the best stay possible.

While looking from the outside in this appears to be a gorgeous hotel with what I would describe as maximalist interior decor. Once you start looking closer , things fall apart. There was a moldy , musty smell that permeates the whole hotel and greets you from the check in area. I think I figured out the problem, they have a damp issue with water dripping from the ceilings on certain spots on to thick carpet . They even have dehumidifiers in all the rooms to counteract the issue but I had to constantly call to remind them to empty the tank when it would stop working. My daughter used the spa and they had to move the table because she had water dripping on her head. Also for a hotel that is not yet 3 years old, there are very visible signs of wear and tear everywhere. The food was also mid . Overall, I spent 4 nights and never felt entirely comfortable there.