Uma Hotel And Residences

Top rated by guests
Exterior view
Lobby
Lobby
Uma Hotel And Residences  Hotel in Naga
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9.1 / 10
Outstanding(1,807 Ratings)

Hotel in Naga

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Naga City with ease by utilizing the services provided at shuttle.

The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Uma Hotel And Residences .

Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub. Indulge in the numerous pursuits available at Uma Hotel And Residences .

Treat and spoil yourself by taking a trip to massage. Begin your holiday perfectly by taking a plunge into the swimming pool.

At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.


Amenities at Uma Hotel And Residences

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Kitchen
WiFi/Internet
Parking Available
Breakfast available
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Naga

city location on map

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.1 / 10
    Outstanding(1,807 Ratings)
    10 / 10Outstanding·Oct 2026
    everything is ok, you get what you paid for,
    8.8 / 10Excellent·Oct 2026
    Basic amenities, love the shower in the room we stayed in. Pool area needs improvement
    10 / 10Outstanding·Oct 2026
    Our team had a wonderful stay at your hotel. Staff are friendly and helpful. We will recommend your hotel with our colleagues and friends.
    6 / 10Average·Sep 2026
    ⭐️ 1 Star – Extremely Disappointing Experience I had a very disappointing experience with the hotel staff. When I arrived at the main entrance, I got out of a tricycle while carrying two heavy bags and an umbrella in the rain. There were three men in uniform, presumably security guards or hotel staff, who clearly saw me struggling, yet not one of them bothered to assist me. What made the experience even more upsetting was that the following night, I saw the same three staff members immediately assisting another guest who was getting out of a car. The contrast was very noticeable and honestly made me feel that I was being treated differently simply because I arrived by tricycle. I understand that guests may arrive in different ways, but every guest deserves the same level of courtesy, respect, and assistance, regardless of whether they arrive in a private car, taxi, or tricycle. I immediately raised my concern with the front desk staff and specifically requested that my complaint be escalated to the hotel manager. Unfortunately, nobody ever contacted me or followed up on my complaint—not even before we checked out. For me, this was not just about carrying heavy bags. It was about the attitude and lack of basic hospitality shown by the staff. The fact that management did not even bother to follow up made the experience even worse. Hotels are supposed to make guests feel welcomed and valued. Sadly, that was not how I felt during my stay. I hope management takes this seriously, reviews how their staff treat guests, and provides proper training to ensure that all guests are treated equally and respectfully, regardless of their social status or mode of transportation. Very disappointing experience. I would think twice before staying here again.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Uma Hotel And Residences. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Uma Hotel And Residences. Enjoy the water!

    Is Uma Hotel And Residences pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Uma Hotel And Residences?

    We found 26 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and shuttle available.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.