Stylish Poconos Retreat w/ Hot Tub, Firepit, Pool Table, Games, & Country Club

Shout out to the owners. They had a flood in the basement of the property I booked. They set me up with another property immediately right on the water, more expensive and didn’t charge me an extra dime. Classy individuals I’d rent from them again 10/10.

We loved our stay here! It had all the amenities we needed! The kids played pool, we enjoyed the hot tub, we played games around the large kitchen table and watched endless tennis on the large living room tv. Added bonus was the club where the kids taught us pickleball, went kayaking on the lake and took a dip in the pool. The location of the house was excellent, close to markets, restaurants and the many water parks and hiking trails.Finally, a big shout out to Brian and Stacy, incredibly responsive to our every need! Thank you for trusting us with your wonderful property.

Great, excellent.

The downstairs is musty, we cleaned mildew off window sills when we arrived. Recycling can was over flowing and there was trash in the yard when we arrived. Recycling was emptied a few days later but trash remained. Kitchen counters were sticky and there was food on 3 cabinet fronts. Hot tub was filthy (quickly rectified) but there are no stairs, I bought a stool and left it. There are no dressers for clothes storage in any bedroom and only a few hangers for 5 bedrooms; I bought hangers and a hanging storage thing; left them there. 5 out of 7 a/c units leaked into the house (even on beds) when it rained, flooded downstairs floor. Linens and towels are low quality, some stained and not many of them there. No couch in the game area to watch movies or play video games, teenagers bought a futon to make it more comfortable. The manager contacted me several times to check in, offered me some sort of refund (which I haven't seen;) don't want to have to be checked on everyday on vacation, prefer it be as it should and be enjoyed instead of having to deal with issue after issue. Not a well stocked/furnished place, lots of things over looked. Shoddily put together (a/c units, deck railings, etc) Stairs not easy to manage with luggage (just FYI if mobility is an issue.) Wanted a peaceful, clean, relaxing vacation rental without issues, this was not the place for that.