La casita de Lola by urbanhosting

Todo bien apartamento con todos los detalles cocina completa un 10 de puntuación el anfitrión Johnny muy atento

Bien ubicado y limpio

No había sartenes, la decoración del techo no se si cumple normativa de incendios y, por último, un tercero nos intentó estafar haciéndose pasar por el alojamiento. Cuando les pregunté por booking , me dijeron que sí que eran ellos, si bien al insistir me confirmaron que no eran ellos. Por suerte el intento de estafa de 178€ no fue llevado a cabo. Por otro lado, usan un tercero para cobrar una posible fianza que sí o sí por gastos de gestión (no se cuales) se cobra 1,5€

El alojamiento en general es cómodo con todo lo necesario para una escapada perfecta

El no disponer de sitio para aparcar por los alrededores es muy muy dificil pero es un problema generalizado en Santander.

The apartment was nice

The company managing this apartment was extremely unprofessional. The registration and check-in process was chaotic. The online system was unreliable—it failed to display complete check-in instructions and repeatedly prompted me to re-enter the same information. Despite arriving after the stated 4:00 PM check-in time, the apartment was not ready. I had to wait nearly an hour while the cleaner slowly prepared the beds, delaying the start of my own plans. Their fee structure feels like a money grab. They charge €20 for checking out by 12:00 PM—which is a standard check-out time elsewhere—and another €20 for checking in at 2:00 PM, which is also a perfectly reasonable hour. Additionally, they do not offer any option to store luggage before 4:00 PM on arrival day or after 10:00 AM on departure day. This is highly inconvenient and not traveler-friendly. The apartment itself had issues as well. The toilet seat was broken, and despite a €45 cleaning fee, they threatened to deduct from the deposit for common, easily washable stains like makeup on towels or sheets. Overall, the experience was frustrating and disappointing. I would not book with this company again. Update: 20 days later, my deposit still hasn’t been returned, even though there were no damages. I had to dispute the charge with my credit card. Avoid this company if you don’t want a major headache — this was my worst experience with a property management company in all my years of frequent travel.