Comfy Lakeside 1-Bed with Secure Parking

Coffee machine pods not correct for machine

The location was great, close to shopping, clubs, doctors.

It was hard to get the key from the letterbox The air conditioner was not working and we froze on a very cold day and night. The heating did finally kick in for the rest of our stay

Location was very good ,

The bathroom did smell like stagnant water , Shower could have been cleaner Pillows were very poor quality went to buy my own

Spacious and good location

Instructions on how to get keys and then into car park were unclear. Once we made it in to the car park we had to find the car park specifically for the apartment (120) and discovered the car park numbers were non-sequential! After driving round and round the car park we eventually located the right number. Then we faced the problem of how to get to the apartment - the instructions said "take the lift to the apartment". the nearest lift to the car spot didn't accept the key fob and we could see no other lifts so in order to locate the lifts we had to go up the fire stairs and out onto the street, then into the main entrance to the building where we took that lift up to the apartment (it accepted the key fob). Once we had located the apartment we then had to get the lift back down to the car park where we could see where the lifts came out in relation to the car spot (they were well hidden round a corner with no signs!). There was also a car park issue on vacating the property. The checkout instructions stated "leave all keys on the kitchen bench" how ever you cannot get out of the car park unless you have the keyfob so we had to take everything down to the car park, exit the car park then walk around the building and up to the apartment, leave the keys on the kitchen bench and then back down. Other issues in the stay were no light bulb in bedside light and the coffee issue. When we arrived we expected a coffee pod machine as there were coffee pods laid out with the tea bags but there was no coffee machine. We located a coffee machine in the hall cupboard but it turned out the coffee pods didn't fit!! There was no coffee alternative so that was most upsetting.