Tyzen39&38 Luxury Apartment

The apartment is in great location, it's comfortable and clean. Beds and couches are really comfortable to sleep on.

Shower is a little bit leaky. Other than that no complaints.

Excellent location, equipped kitchen, very clean.

הדירה מאובזרת בצורה מלאה איכותית חדשה ומודרנית.

מדובר בדירה בקומה 4 ללא מעלית. וגם אין מזגן או מאוורר אז צריך להתחשב גם בזה

Location and size

Unfortunately, our experience was very disappointing, mainly because of the way we were treated and the lack of communication from the hosts. Before our stay, we asked whether a baby crib could be provided, but we never received a response to that request. We also asked whether a late checkout around 1–2 PM might be possible. They told us that this was not possible, which we completely understood. We then asked if there was any possibility of checking out just a little later than the standard time, but we received no response to that either. We understand that a late checkout is not something the hosts are obliged to provide, especially if they have another reservation coming. The issue was not being told “no”; it was the way the situation was handled. At 11:05, while we were still preparing to leave, a man came to the property saying that he needed to fix the windows. This was extremely uncomfortable and felt like an excuse to make us leave immediately. My wife was in the room breastfeeding our baby at the time, while all of our luggage was already packed and in the entrance. We were clearly getting ready to leave and had no intention of overstaying. We fully understand that checkout was at 11:00 and that we needed to leave. However, there was no need to enter the property or pressure us in this manner, particularly when we had already communicated with the hosts and were simply waiting to finish getting ready with a baby. The accommodation itself is one thing, but the way guests are treated and communicated with matters enormously. Unfortunately, we found the treatment very rude and disrespectful, and based on this experience, we would not recommend place.