Beverly Grove Chic City Oasis 2 BR Apt with Den 138

Large and great facilities

Unable to access the outdoor space easily.

Large unit with full kitchen, very convenient location, great parking garage

Nothing significant

The location was great, close to many major attractions. The apartment was very clean and spacious.

The host did not tell us that the slider to the patio was out of commission, as a result, if you wanted to sit outside you had to leave the building and walk all the way around. I felt that the lack of disclosure was a major minus. The ice maker was overflowing and would spill onto the floor and the hot water would run out in the showers by 4 pm. I felt that the price was too steep considering these issues. Finally, you have to pay extra for a check out later than 10 am. 10 am is quite early and the extra fee is ridiculous.

The facilities are pleasant …..

I do not like the very minimal or lack thereof regarding pots and pans in the kitchen or the coffee pot that doesn’t work or can opener, parking that I had to pay $100 for (which is not mentioned on any policies page and the FAQ page indeed does state that it is free ) as well as a hidden fee of $99 non refundable property damage fee (again, not listed on the initial booking page, but sent to you through the app). I want to be sure and state clearly the expectation of HOPE with parking garage entry displaced on someone on the other end of a text or phone call responsive enough to remote open the gate. Out of the 5 days I was there I parked inside TWICE and received a parking citation regardless. Gas grill doesn’t work either…..replaced the propane and it was a no go and I forgot to mention the cleaning lady who walked in Day 2 without knocking or announcing with incorrect information thinking she was there to clean that day.