Arcoris Mont Kiara 163

Good

Good

The information for checking in was accurate and straightforward. The room was clean, large and comfortable with everything I needed. Location is good. Close to a mix of bars, restaurants and convenience stores.

I was happy with the arrangements and room.

Its location is the best!

Nil

We were there for a one night staycation and it was a convenient location with lots of eateries. The apartment was clean with most amenities working fine. Very suitable for a house for 2 adults and 2 kids, or 3 adults. Owner was helpful and accommodating with our requests. We had a fun time.

The pictures and the unit description do not match. It is listed as a 2 bedroom apartment that can fit 5 adults, with pictures showing a room with a double and a single bed. In reality this apartment is suitable for 2 adults and 2 kids, or 3 adults. The owner messaged me about this 2 nights before our stay saying they just noticed we are 5 adults, and it may be uncomfortable. I find this a little disingenuous considering how it was advertised, and how I bought at a non-refundable rate and it was too late to change our travel plans. This apartment has 1 queen bed, 1 sofa bed, and 1 smaller couch with a trundle bed in the small study room. The trundle bed can only be pulled out halfway due to the room size, and I think it would be uncomfortable even for a child (2 feet width on a trundle bed that would roll back in with movement). We needed to pull out the mattress from the trundle to be placed in the living room floor so we all had beds. There were also not enough pillows, towels and blankets supplied for 5 pax, and the storage was untidy and felt unclean (towels not folded properly, blankets just bunched up, no pillows). There were still towels and blankets drying outside. TV was not working at all. Suggest the owner look into their management company handling their unit or make sure more attention is paid to making sure your guests know exactly what they're renting and feel comfortable and welcome.