White Cliff Luxury Suites

Tolle zurückgezogene Lage…sehr geschmackvolle Architektur, super nette Besitzerin…

Es fehlen definitiv Mückengitter an den Balkontüren!

Clean, comfortable and gorgeous views!

Didn’t know we had to request the pool to be heated in advance, and that it took several days for it to heat

Prachtige villa met privé zwembad en alle comfort die je kunt wensen. Op loopafstand van de leuke baai van Porto Rafti. De host is zeer professioneel!

Niets.

- The overall concept (new building with private pools) is a great idea and pretty much unique in the area. However, it's poorly maintained without attention to problems and detail. - The property manager was professional, kind and acknowledged all the problems we reported and helping us with bringing things that were missing and towels that fell down due to windy weather and very light rack. However, property management was poor (see details in the negative points). - The fact that there's a pool was good. We enjoyed it although the pool of the top flat is quite small for 2-3 people.

- There was a large umbrella at the terrace, where the pool is (same in all the 3 flats as far as we could see). That umbrella at the top floor apartment was poorly stabilized by placed 6 slabs on top of its base. First of all, this wasn't a proper setup for such a heavy umbrella in such a small terrace. They were not heavy enough to keep the umbrella in place when it was open. First day we opened it, it almost fell in the pool where my young child and my husband were swimming. My husband managed to hold it and then rearranged the slabs. We reported it to the property manager, who visited us the next day and she also informed the owner, who visited us too. The first day, wind was stronger but the next day that we tried it again, it was not windy. However, the umbrella was wobbly again and its base could easily lift the slabs. We didn't open it again. The owner came on Sunday afternoon after they asked us. He didn't acknowledge the problem or apologised. He stayed for a long time and discussion was very heated while my child was there. He was trying to highlight the pros of the flats without paying attention to the problems. - The AC of the sitting area was too loud for such a small room. At night, we had to turn off that AC as it was impossible to sleep while it was stopping and starting all the time being very loud. - There were only 4-5 shallow plates and 1 bowl in the carboards. No cereal bowls, no deep plates. - We had to ask for sharper knives, as there were only butter knives. They brought them. - 2 pans available were full of old oil in an unacceptable condition. - Low pressure of kitchen tap - A super bright EXIT light is placed just outside the bedroom and it comes directly to your eyes when lying down. You need to close the door in order to sleep. - After negotiation of 2 days, they agreed on giving us 3 days free cancellation out of total 7 days.