Hotel La Posada del Valle

Top rated by guests

Restaurant/places to eat, Living room, Food and drinks, Dining area, Food

8.3Excellent

(284 Ratings)

"The restaurant had good menu options. The staff was very friendly"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(284 Ratings)

Hotel in Tepoztlan

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Tepoztlán, 17 miles from Robert Brady Museum, Hotel La Posada del Valle has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.

Amenities at Hotel La Posada del Valle

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Free parking

Map of Tepoztlan

Nearby attractions

Museo Nacional de Antropología

31.5 mi

Six Flags México

23.3 mi

Estadio Olímpico Universitario

25.3 mi

Estadio Alfredo Harp Helú

29.3 mi

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(284 Ratings)

"The restaurant had good menu options. The staff was very friendly"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(284 Ratings)

Hotel in Tepoztlan

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Tepoztlan

Nearby attractions

Museo Nacional de Antropología

31.5 mi

Six Flags México

23.3 mi

Estadio Olímpico Universitario

25.3 mi

Estadio Alfredo Harp Helú

29.3 mi

Available Rooms

About this hotel

Located in Tepoztlán, 17 miles from Robert Brady Museum, Hotel La Posada del Valle has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.

Amenities

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(284 Ratings)

100% verified reviews

6.0 / 10.0

Price Value not met

The breakfast is very weak, 2 pieces of bread with old jam/butter and a fruit salad of 2/3 ingredients and a simple coffee. Normally in Tepotzlan in the same rice range we receive beautiful breakfasts with view. The price for value isn't good here

8.0 / 10.0

Very good

Yo open earlier for coffe in the morning

The location

8.0 / 10.0

Very good

Quaint little hotel. Nice for a getaway with your partner.

Additional fan in the room would have been helpful.

10.0 / 10.0

Exceptional

The restaurant had good menu options. The staff was very friendly

The bathroom door wasn’t exactly a door. It was more like a wooden closet door but I guess that’s okey if you’re traveling with your significant other

10.0 / 10.0

Excellent service

The employees were extremely polite and always willing to help. The place is exceptionally clean.

Pool closing time should be later. The WiFi service only works in certain areas of the hotel not the rooms. A fan in our room would have been nice.

8.0 / 10.0

Very good

It was okay

It was really silence

8.0 / 10.0

Come here if you want to disconnect from everything.

the calm and tranquility inside the hotel.

The shower didn’t function that well and the internet is next to nonexistent inside the bedroom.

8.0 / 10.0

Very good

The piece and quiet

4.0 / 10.0

Pricey and far from city center.

Nice decorations and ambience.

The garden view was not as shown in the pictures, so we requested an upgrade with a view. Unfortunately the view here wasn’t as advertised.

1.0 / 10.0

Look for another plance to stay. Quality-price is not worth it

There was a small free bottle of water in the room.

1. The room was dirty. We walked right after check in to be receive by a dead roach in the bathroom. And on the second night there was a live one also expecting to greet us 2. There was no water. We had to be moved to 4 different rooms to find onw that had water coming out the shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool (not joking) 3. Towels were dirty. It felt like after drying up after that shower, i ended up dirtier than before the shower. Not sure how or if they wash the towels, but they smelled terrible 4. The safe box didnt have a lock. It was there as a decoration. Nmwe had to move with all our valuables 5. There is no air in the room, no wifi and no signal. 6. Parking is also a pain. There are 6 car spaces for what looked like 20 rooms. There was never a place to park 7. The staff and owner have a terrible attitude, mediocre, and always annoyed.

8.0 / 10.0

Booking.com did not honour their publicized cancellation policy

Booking.com's advertised policy is that you can change or cancel reservations within the time limits they stipulate. It failed to honour it's policy. This booking was made in February for 3 nights starting March 17. A few days later I requested that the first night be cancelled, and it changed to 2 nights starting March 18. I was unable to change it online, so phoned and spoke with Yosra, who was very helpful and said it was no problem to make the change, as this was more than 3 weeks before the arrival date. Yosra then emailed me that he could not he could not contact the hotel, so Booking.com could not in fact change the booking. Bookin.com did not refund me for the cancellation, as their policy promises to do. BEWARE. The hotel itself was lovely. Yosra's email to me March 25, 2022: Booking.com Hi Rachael, We hope our email finds you well. We've tried to contact Hotel La Posada del Valle about your request for modifying the dates, but have not received a response yet. Your reservation still remains active with its original details, terms and conditions. If you prefer to contact them directly, their phone number is +527393950521. We will get in touch with you again as soon as they reply. -- Yosra B. Booking.com Customer Service Team How would you rate your interaction with Yosra B.? Very dissatisfied Dissatisfied Satisfied Very satisfied Booking.com Herengracht 597, 1017 CE Amsterdam, Netherlands Manage booking FAQ Privacy & Cookies Empowering you to experience the world

7.0 / 10.0

Magical. Tepoztlan is a beautiful village.

Very charming and well kept garden and pool area.

They advertise a steam room both online and at the property but on arrival we were told it is not in use because of the covid situation. This is specifically why I went to stay there. Luckily I could upgrade to a room with a private steam room.

7.0 / 10.0

Beautiful hotel, not well maintained

The hotel is beautiful and the staff as well. The pool looked amazing (although we did not enter), and the massage was also excellent.

there were a lot of problems with the heating of the water for the shower, as well as the clean was not very clean...

1.0 / 10.0

The worst pet friendly place in Tepoztlán

Pretty much nothing was worthy of mentioning.

First of all but not the worst thing is that they treat you like in a government office if you bring your pet, and they emphasize that your pet must not touch any of the furniture and must stay at all times either in its bed that you must bring or have it on a leash. Then the second thing is that the wifi is horrible, im not even going to talk about watching Netflix when even whatsapp doesn’t work through their network, and the celular network is really weak too. Then the room, the bed is not comfortable, the bathroom has no hot water and it also does not have a door knob, the hotel is next to a fairly transited street so from 7 am all you hear are the cars passing by. After one night we moved to another hotel.

7.0 / 10.0

Wonderful place without hot water

Stuff, nature and its vibe

The water was cold, so we couldn't shower... we also had two samll dogs. The price was 500 pesos per dog, but we agreed on paying for only one. But still it is a lot.

8.0 / 10.0

Excelente opción para fin de semana

Es una casa hermosa, llena de vegetación y silencio

Se escuchan las voces de los vecinos en los cuartos

10.0 / 10.0

Excelente lugar

Las instalaciones

10.0 / 10.0

excelente atención de Miguel , el personal muy atento , siempre informándonos

El desayuno excelente atenciòn, del personal buena ubicación

el agua de la alberca no se calentó ya que se calienta por celdas solares y estaba nublado

8.0 / 10.0

Hermoso entorno, tranquilo en medio de naturaleza.

Las instalaciones, los jardines, el espacio publico muy agradable.

El desayuno era mínimo, por lo que debiamos ordenar aparte, a la carta. La habitación algo oscura, los colchones algo desgastados.

6.0 / 10.0

Experiencia No muy grata

La ubicación excelente. Buena atención del personal

La habitación muy pequeña, la cama menor al tamaño de una cama matrimonial. Caí polvo del techo del baño. La cama y muebles de baño muy antiguos. No emiten la factura al momento de pagar. Estoy en espera de que me la envíen cuando resuelvan el tema de su razón social

8.0 / 10.0

Viaje de relax

El lugar tiene mucha naturaleza, es muy relajante estar ahí, la cama no es tan cómoda la verdad, pero en general nos gustó, los alimentos del desayuno desde un inicio se pidieron calientes y al recibirlos tuvimos que pedir que los calentara porque estaban tibios. El personal es amable y si tienen un interés real en ayudarte.

La cama me gustaría que fuera más cómoda

9.0 / 10.0

Agradable lugar para disfrutar

La ubicación del hotel es muy buena, así como la atención del personal siempre fue muy distinguida. Los platillos del restaurante fueron de muy buena calidad y porción. Las instalaciones del hotel se encuentran en buen estado.

La recámara que nos asignaron no tenía clóset, solamente un pequeño espacio con un gancho a manera de perchero.

9.0 / 10.0

Excelente ambiente, regresaría

No cuentan con televisión

10.0 / 10.0

Para una escapada del mundo..

El ambiente relajado, desconectar de la ciudad y sobre todo su personal super amables y un trato calido.

10.0 / 10.0

Hermoso hotel con linda alberca.

Lindas habitaciones muy limpias

El precio de la carta.

10.0 / 10.0

Excelente lugar

La atención fue buena, no nos informaron de las reglas o lineamientos del hotel, lo cual, se nos hizo un poco extraño, pero cuando preguntamos vimos que eran muy flexibles con el descanso. La gente que se hospeda en el lugar también es amable y agradable, puedes tener pequeñas interacciones de cortesía. Es un excelente lugar para relajarte y la lluvia se disfruta bastante. Fue una atención muy cálida. Amé la foto de la gatita que vive en el hotel y la cual se acercó a la habitación. Siempre estuvieron atentos en la atención. La comida del restaurante es muy rica.

La parte en que no te informan sobre horarios de alberca o sus reglas. Y la ventilación en la habitación, sobre todo en el baño, considero que encierra el calor, por lo que en momentos dejábamos la puerta abierta.

10.0 / 10.0

Un lugar para descansar

La energía del lugar

Las camas estaba muy duras y los colchones viejos

3.0 / 10.0

Cena nieadekwatna do jakości.

Było czysto i miły personel. Nie korzystaliśmy z basenu więc tego nie oceniamy.

Dostaliśmy pokój przy recepcji więc do 23/24 był hałas przez ludzi którzy tam spędzali czas. Zgłaszaliśmy to, ale chyba nie była zwrócona im uwaga. Szokujący był brak ręczników w wyposażeniu pokoju. Dopiero po zameldowaniu przeczytaliśmy że są za dodatkową opłatą, co faktycznie było wcześniej wspomniane w opisie, natomiast jak na 4 gwiazdkowy hotel i taką ceną uważam że jest to niedopuszczalne. W pokoju było jedno wielkie okno na zewnętrzny korytarz hotelu, po którym ciągle ktoś chodził, więc aby zasłonić wnętrze pokoju, okno musiało być całkowicie zasłonięte przez co było bardzo ciemno od samego rana. Dodatkowo nikt nie mówi po angielsku i na śniadaniu pan dał nam do zrozumienia że możemy wziąć wszystko, po czym gdy dopytaliśmy pani na recepcji okazało się że w cenie mamy tylko jedną pozycję z menu, tak więc jak już dostaliśmy owoce tak tylko je mogliśmy zjeść na śniadanie w cenie. Co prawda była to bardzo duża i smaczna porcja. Pokój w rzeczywistości wyglądał trochę gorzej niż na zdjęciach.

7.0 / 10.0

Fue Justo lo que necesitaba para el evento al que asistí gracias

Si gracias

FAQs

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel La Posada del Valle. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel La Posada del Valle. Enjoy the water!

Is Hotel La Posada del Valle pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel La Posada del Valle?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, fireplace, and smoking allowed.

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