Riu Palace Pacifico - All Inclusive - Adults Only

I like the excellent customer service from Elba, and Janet, Janet worked in the buffet and she always greeted us with a smile and Elba worked near the main entrance preparing drinks and she was very courteous, we loved her

Everything was fine

Size was perfect, not too big not too small

I liked everything

Beach, friendly staff, clean rooms

The bed is a little too soft ( minor detail) Lunch by the pool could improve in quality

I like people in the White night,

My husband and I got sick to our stomachs; we ate fish in sauce, which made my husband very ill—he was vomiting and had diarrhea. The fish made me sick as well; we had both eaten the same thing. Our children didn't get sick because they didn't eat that fish. We called a doctor to the room—they offer that service—and he charged us 6,000 pesos for medications that you can buy at Farmacias Similares for less than 500 pesos. It’s a rip-off. I’ve been sick for 15 days. Service was only available at a few restaurants; my children wanted to go to the steakhouse, which requires a reservation—even though they disguise it as a "waiting list." The facilities were very good, but it’s a shame about the poor-quality food and drinks; the piña coladas were very low-grade. Sad, sick, and disappointed