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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Top rated by guests

Front of property

Desk, blackout drapes, iron/ironing board, WiFi

Combined shower/tub, hair dryer, towels

Desk, blackout drapes, iron/ironing board, WiFi

Desk, blackout drapes, iron/ironing board, WiFi

8.4Excellent

(384 Ratings)

"The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy wal..."

Danielle

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(384 Ratings)

Hotel in Sunderland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Sunderland with a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free.
The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Internet / Wifi

TV

Wheelchair accessible

Map of Sunderland

city location on map

Nearby attractions

Beamish, the Living Museum of the North

Tyneside Cinema

St. James' Park

St Mary's Lighthouse

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(384 Ratings)

"The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy wal..."

Danielle

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(384 Ratings)

Hotel in Sunderland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sunderland

city location on map

Nearby attractions

Beamish, the Living Museum of the North

Tyneside Cinema

St. James' Park

St Mary's Lighthouse

Available Rooms

About this hotel

Hotel in Sunderland with a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free.
The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Internet / Wifi

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(384 Ratings)

4.0 / 10.0

Good

3.0 / 10.0

Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.

5.0 / 10.0

As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.

4.0 / 10.0

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower

5.0 / 10.0

Nice comfortable stay, helpful staff

10.0 / 10.0

The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.

3.0 / 10.0

Fairly standard hotel. Room was okay no more than that, very bland. Shower/bath nozzle to switch from to the other was broken.

2.0 / 10.0

Very tired. Stained walls and carpet. Executive room !!

2.0 / 10.0

Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay

8.0 / 10.0

The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.

10.0 / 10.0

Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.

4.0 / 10.0

The Magnum Hotel Sunderland is a little

6.0 / 10.0

Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.

4.0 / 10.0

The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!

10.0 / 10.0

Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.

8.0 / 10.0

I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.

5.0 / 10.0

The outside of the building is deceptive. What happens within is amazing. This hotel is really well run and the friendly and helpful staff all seem to work together as a team. Full marks to Emma, Taran, Helen and Lyndsey. Nothing was too much trouble for them and they created a welcoming and and happy atmosphere. Comfortable beds and a great breakfast. Excellent value for money. Highly recommended. Would visit again. Ask for a BEAMISH discount code.

8.0 / 10.0

A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.

10.0 / 10.0

Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.

5.0 / 10.0

The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.

10.0 / 10.0

I had a lovely stay and the staff were very kind and friendly.

3.0 / 10.0

In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful

8.0 / 10.0

Staff members were very helpful and polite a pleasant experience

5.0 / 10.0

It was amazing service , food and prices.

5.0 / 10.0

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.

5.0 / 10.0

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again

5.0 / 10.0

Amazing helpful friendly staff. Very good value for money.

4.0 / 10.0

It's a simple, no -frills establishment, which doesn't have a lift just so people are aware, which if you don't have a lot of luggage is okay. Very comfortable bed, and it was quiet where we were, so we couldn't ask for more. It does have easy access to an extensive retail park and a large Sainsbury's if you need supplies, so not a terrible location (Don't let the derelict building next door put you off). Cheap and cheerful, with immensely lovely and accommodating staff. The breakfast is a little limited, but does offer the basics, so isn't that bad. Recommended as a place to stay that isn't extortionate.

5.0 / 10.0

Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone

3.0 / 10.0

No free parking, tv didn’t work work but basic and served its purpose

10.0 / 10.0

Everything

1.0 / 10.0

Hands down the worst hotel we have ever stayed in! We booked this very last minute so we could pop up and visit family. The whole building is very tired as are the rooms, but the room was clean and needs updating. The bed was really uncomfortable and dipped in the middle. This hotel appears to be used as an over spill for families who are homeless etc for what ever reason. We had the pleasure of being stood behind them while they were checking in, with their list of demands as to which rooms they wanted and what free drinks they wanted. The young girl on the desk seemed intimidated by them. As we left to go out for a meal last night, 2 young females were sat in the entrance to the lobby smoking weed in front of the reception staff. The hotel was noisy. The people above us seemed to spend their entire night stomping backwards and forwards across the floor of their room and then we caught the live show as they had sex very noisily! The security door to the corridor to the rooms, is open 24/7 so it didn't feel safe. Our car didn't feel secure in the car park, and there was groups of young lads on bikes, just hanging around. The derelict building next door is a complete eyesore and this is advertised as a restaurant and bar on site. It's been closed for a very long time. All in all it was a horrendous experience.

4.0 / 10.0

Good hotel, rooms are clean and comfy. Staff very friendly and helpful!

10.0 / 10.0

Breakfast is croissants. I thought we paid for full English.

10.0 / 10.0

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.

4.0 / 10.0

Not ready for people yet. Very much in the middle of a total refurb.

6.0 / 10.0

Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.

5.0 / 10.0

The staff where so friendly it was like living with friends that you've known for years. Nothing was to much hassle.

5.0 / 10.0

Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.

8.0 / 10.0

It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that

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