NEW CITY VIEW

الفندق ممتاز جدا كنظافه غرف والاثاث ايضا جديد وغير مهترئ ومالكة المكان مدام محترمه جدا وراقيه وتعاملها جدا رائع مع النزلاء ... موقع الفندق اكثر من رائع كونه في قلب المدينه وقريب لجميع الخدمات

هناك موظف في الرسيبشن اسمه هاني سيئ الاخلاق ولايتعامل مع النزلاء بإحترام ويسيئ الى الفندق وسمعته بشكل كبير جدا . وهذا هاني ليس لديه ادنى مؤهلات العمل في مجال الفندقه والضيافه وبقائه في الفندق عمل منفر للزبأئن

Everything was more than perfect. Staff very kind

Great stay, The room was clean and comfortable, the staff were friendly and helpful, and the location in central Cairo is excellent. I would gladly stay here again.

We chose this property for its location and because it suited our group of eight staying in three rooms. The rooms were decent for a short stay.

Communication was poor from the start. Messages were often ignored, and replies were incomplete. On arrival, none of the staff spoke English, which made everything more difficult. Before our trip, I confirmed that we could pay in euros. However, when we arrived at 4:00 a.m., we were asked to pay 20 EUR more than the confirmed Booking.com price. After almost one hour of phone negotiation with the owner, the extra charge was reduced to 10 EUR above the confirmed booking price. We paid at 5:30 a.m., under pressure and exhaustion. Eight people were left awake and stressed in the middle of the night, despite needing to wake up at 7:00 a.m. for a scheduled tour. We effectively lost one of our two booked nights. This was unprofessional and unacceptable. The area also did not feel safe, especially at night. We cannot recommend this property.