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Silk Castle Hotel & Spa

Silk Castle Hotel & Spa Hotel in Hanoi
Restaurant
Spa
Lobby
Exterior view
Don't miss out! Price and availability may change
7.8 / 10
Good(368 Ratings)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Hanoi.

Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.

The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.

Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Silk Castle Hotel & Spa, a scrumptious, homemade breakfast kick-starts the day.

During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Indulge in the numerous pursuits available at Silk Castle Hotel & Spa.

Treat and spoil yourself by stopping at massage, salon and spa for a memorable experience.

Amenities at Silk Castle Hotel & Spa

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Spa
WiFi/Internet
Hot tub/Jacuzzi
Breakfast available
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hanoi

city location on map

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 11:59 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    7.8 / 10
    Good(368 Ratings)
    9.2 / 10Outstanding·Nov 2026
    The location is really nice, and the service staff are friendly. The hotel room condition is quite good, and overall, it offers good value for money. The breakfast is the same every day, but it’s still acceptable. 😁 Overall, considering the price and what you get in return, everything is good enough and meets our expectations. Thank you for the pleasant stay!
    8 / 10Excellent·Oct 2026
    I booked a Superior Room, but it was extremely small and definitely not what I expected. The bathroom drain was clogged, and we even found a cockroach in the room. We didn't bother complaining to the staff because we only stayed for about 5 hours before our early flight the next morning—it was basically just a place to sleep for a bit. On a positive note, the receptionist was very nice and polite. However, due to the poor condition and tiny size of the room, I cannot recommend this hotel.
    8.8 / 10Excellent·Oct 2026
    Was a very last minute booking. Fantastic location, all staff are so friendly. Hotel has everthing you need. Basic but clean, water every day! Clean towels daily. Laundry service was fantastic too. Would recommend and would come back again.
    5.6 / 10·Oct 2026
    I travel to Hanoi every month to lead tours. This time, I was traveling with myfriends to waching concert. we had booked for five days. Beforehand, I had asked the hotel if it would be possible to have a package delivered there before my arrival because we don't have so much time. we must go to sapa and then attend concert 2 days flabbergasted, when I arrived at the hotel at midnight—after a long journey from Sapa on October 24th—hotel staff badmouth at me and got angry. the manager very un professional also If you were unwilling to accept my package, you should have stated that from the beginning. Don’t just accept a booking and money and refuse the request later. They even threatened not to honor my packet at all and want to cancel it In the end, I had to cancel one day of my trip just so I could wait for the package to arrived i stay so many hotel in old quarter but this hotel very very not recommend maybe just last staff in the last stay who help me

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Silk Castle Hotel & Spa. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Silk Castle Hotel & Spa pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Silk Castle Hotel & Spa?

    We found 20 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and shuttle available.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.