KLOOFIES GUESTHOUSE

I felt very welcome and safe at the property. Even though I travelled for work, it felt like a holiday being in such a beautiful place.

I can't really say anything bad. I was only stuck the one day and struggled to open the sliding door.

We did not have it.

I loved everything, no complaints

From the moment I arrived, I was greeted with a warm, friendly welcome. My room was spotlessly clean and beautifully presented, but the highlight was definitely the bed, the bedding and linens were incredibly comfortable! Everything was top-notch.

While my stay had many highlights, I wanted to share some feedback to help improve the guest experience. On my first night, I had a concerning security encounter with someone in the yard who attempted to access my room. It was quite a rattling experience, and I didn't feel entirely safe. I would suggest upgrading the physical security and providing guests with a 24/7 emergency contact number for the caretaker to ensure immediate support in situations like this. Additionally, as someone who works for a ISP, I noticed the Wi-Fi signal in Room 1B is a bit weak. A stronger primary router or a Wi-Fi extender would be a great fix for guests who need a reliable connection. Aside from these points, I truly enjoyed the hospitality and the comfort of the room.

The accomodation was cheap. You got what you paid for

The reception was not existent. Communication via WhatsApp was acceptable I had to request the WiFi password