Portobello Dock - Canal Views with Garden

Perfect location for where I needed to be. Quiet and nice to have security.

Annoyingly when I arrived the flat hadn't been cleaned and prepared. As I was late in getting there (9.30pm) it was too late to get anyone in to sort it out. There were dirty towels everywhere and the bed was slept in and unmade, full bin. I slept on the sofa with an extra duvet I found. I had to leave early next day to meeting and luckily they had shower facilities as there wasn't a clean towel for me to use at the flat. I understand that these things happen, it just wasn't great when I'd had such a rubbish journey and arrived late and tired. In my absence that day the flat was cleaned and sorted so lovely to come back to which I appreciated. It was an unfortunate experience because the flat is very nice, coffee, tea, sugar, salt and pepper all there and if I had been cooking it would have been fine. The team did get in touch when Booking.com contacted them and we sorted out the cleaning, they did offer to come that night but by this time it was late and I was exhausted. I also received a refund for the first night. I do recommend it, just had a bit of a rubbish experience to begin with.

Nos encantó el piso, el jardín que da al canal es una autentica joya. La tranquilidad que se respiraba en el salón y jardín es impagable. La ubicación también muy buena! El edificio super tranquilo. Check-in y check-out super fácil. El wifi funciona perfecto (trabajamos desde allí sin problemas)

El sofacama no es muy comodo, y es verdad lo que leí en otras reseñas, la encimera de la cocina está bastante pegajosa. Había toallas pero faltaba alfombra de baño.

Fantastic location to what we needed. The apartment was spacious, clean, everything we needed, easy to find and all secured with 24 hr porter security. 4 minute walk into the carnival route. Close to many shops and supermarkets. Definitely be booking again:-) Thank you

I have nothing negative to say. One happy customer. Im just sad that I have to leave and Carnival is over.

The apartment is spacious with a nice view over the canal. There are bus stops nearby. The two underground stations are around 15 minutes away. Outside of busy times it was relatively straightforward to reach places of interest by bus. However later in the day it could take more than an hour to travel back from the centre. We travelled to London by car and appreciated the 24 hour secure parking.

The apartment is in need of an update. It is a little shabby. The wall lights in the sitting area don't come on. Similarly in the bathroom only one light was working but not the overhead lights. The worktops in the kitchen and bathroom (both are wooden) are very sticky. We did try cleaning them but they remained sticky.