Providha Hotel & Suites

The hotel is clean but need to improve the breakfast

It was okitd

One of the best hotels I have been to. The staffs, very professional and diligent. The room size was moderate, beautiful reception from the housekeeping department, and cleanliness(100%). Their food is very nice and they have a lot of amenities from the pool to the gym to the outdoor bar with games available for guests. Rating them 100/10

Rooms are modern and well furnished. Proximity to both the Lagos local and international airports is excellent. Complimentary breakfast was very good.

Occasional slow traffic on Mobolaji Bank Anthony way could be an issue. Factor that into your airport travel time.

Overall, the hotel is understaffed and the staff are poorly trained. Although the staff were polite, they did not seem to understand their products and accurate billing. The rooms were not cleaned and prepared ready for the booking and the toilet was not flushed after the last guest usage. The air in the room on arrival was musty and damp. The kitchen unit was not functional and their was no information to that effect. After complaints I was informed that they do not have any functional kitchen units because previous customers abused usage. However, this was never mentioned on Booking.com or displayed anywhere in the hotel, rooms or units.

The unit not cleaned/prepared before arrival Dirty rooms Bathroom shower doors are old and falling apart Poorly trained staff Poor view Sockets in the rooms were in odd locations