Cozy 2-bedroom in The Venice Luxury Residences

I love the location the most! It is so convenient to the Venice mall & more!

I did not get any instructions on where to pick up the room key. The concierge staff had to make a call to find out where to obtain the room key. I was also unaware what the unit or room # I will be occupying. No instructions on where to drop our trash and the master bathroom door knob was not able to open, several times. The maintenance staffs came to the room and removed the door knob.

Location. Convenience. View. Spacious.

-Large living room couch had no back cushions, which made it uncomfortable for someone to sit on -Ensuite bathroom has a hole from missing door lock/handle, so door only swung and could not be closed/locked. -Dish sponge was used and dirty, which gave a feeling that everything, including dishes was cleaned with the one dirty sponge. -Under sink cabinet is smelly -Cooking pans are warped. -No cooking spatula. -Several bulbs are burned out on decorative hanging lamps. -Drain covers in bathroom sink looks dirty -Not enough toilet paper for 5 days. -Bottom of iron is burnt. -No ironing board A message was sent with a list of most of these issues and added a couple reasonable requests, but NO answer. We managed to pick up what we needed from Robinson's. ***Request for late checkout was requested the day before our checkout day. NO RESPONSE was received until 10:10am on day of checkout informing us that we have to vacate the place by 11am for cleaning.

clean, cozy and location

No not water in kitchen Would improve if washing machine was a combined tumble dryer Difficult to dry clothes during inclement weather