StayHere Rabat - Hassan Heritage

Clean bright one br apartment which I was able to get last minute. Staff was friendly and super helpful in every way. Accommodated late checkout and even got me a cab. The only warning with the balcony room that I had is there is some noise at night but with earplugs I slept great. This room also had a full kitchen, pull out couch and a second bathroom. Highly recommend!!!

Beautiful one br apartment in a central location. Clean w all supplies needed. Pull out couch and two beautiful balconies. Two ac/heating units with controls. Great value for the money. The stree is noisy even at night but w earplugs, I slept like a baby. Awesome place to stay in central Rabat. Highly recommended.

The staff was very friendly. The bathrooms were not very clean.

The communication from Stayhere was poor. I asked for an early check-in and did not get a response for a month. I only got a response the day before I was supposed to check in. When I arrived, the room wasn't ready and I had to wait to be checked in. They gave me a room but it didn't look like the one I had booked. The floor was still wet and smelled like bleach. They also didn't provide us with enough towels. There was no closing door in the shower, so all the water spilled out onto the floor when I showered, and I had no towels to dry it up. This made using the bathroom very uncomfortable. Also, I had to ask several times to get the sheets for the sofa bed in the living room. They said they would provide it to us, but they never did. I went downstairs and asked again and got it myself. I also had to get the pillows for myself, as they didn't provide them. They gave us 2 towels initially, even though we were 3 adults. Overall, the service was poor. At night, the apartment was loud. I could hear people dragging furniture across the upper floor and I couldn't sleep. The sofa bed was also stained and had very soft, damaged cushions which made sleeping on it. uncomfortable. Also, there were 2 bathrooms in my unit, but only one bathroom had the shampoo, shower gel, and conditioner. The other did not. My bathroom had the bidet, but the other one did not. The bathroom amenities were unevenly distributed. Overall, it was an uncomfortable experience.