B81 - Casa do Outeiro Westcoast Home

TODO

Insgesamt eine gute und saubere Unterkunft. Ein grosser Pluspunkt für mich als Wanderin auf dem Fisherman’s Trail war die vorhandene Waschmaschine – nach mehreren Wandertagen sehr praktisch. Für eine Übernachtung hat die Unterkunft gut gepasst.

Leider gab es kein WLAN. Das Badezimmer ist etwas in die Jahre gekommen und grundlegende Dinge wie Seife waren nicht vorhanden.

Sehr schöne und geräumige Unterkunft, check-in easy, sowie Kommunikation mit den Vermietern. Die Terrasse war super!

- It's an entire house, which can easily fit 4 people - it was very quiet at night - The WiFi signal and Internet connection were good - Nice terrace

- There was an issue with checking in. The property has self check-in and the keys are in the key locker. I haven't received a code to the locker on the day of arrival. When I arrived at around 15 o'clock to the property there was no one there, so I called the company managing it. The woman on the line told me that the property is being cleaned up and that checking in is possible only at 16. When I explained to her that there was no one inside, she said that she would reach out to the housekeeping and call me back. She didn't call me back. When I called them the second time, which was at 16 (check-in time), her colleagues told me the same thing: the property has to be cleaned before check-in is possible. He explained that his colleague reached out to the housekeeping and the housekeeping told her that it hasn't been cleaned up yet, therefore she simply hadn't called back. I explained once again that there was no one there, so the guy reached out to the housekeeping again and if I got it right asked her to come and clean up the house (and give me the keys). The housekeeping lady showed up a few minutes later and was surprised that someone had a booking that day. In the end, she cleaned up and left me the keys. - Late check-in (16 o'clock) - The shower hose was leaking like crazy and needs to be exchanged: you could get a bit of hot water only when shower head was below the level of the faucet, i.e., you have to squat