Chambers Residence Kuala Lumpur by Roam

This location was good for a friend and I who were here solely for the Grand Prix at Sepang. Very good price for two of us with good sized rooms, bathroom and lounge area. MRT station not that far away & easy to get to by walking. Good range of local shops including 24 hour ones, 7/11 nearby also. Breakfast was included and we were given vouchers for each day of our stay. Small selection but tasty. At reception you can manually check in or use a kiosk. Door code is given to you then and you use this to enter the room. The card keys given are for lift access only. Worked out well for the purposes of my stay.

Wished I had time to use the pool, but with the transport issues to and from the circuit, this ended up being impossible.

Location, onsite cafe

Many permanent residents who were coming and going at all hours of the night

Excellent stay from start to finish. The room was clean, comfortable, and nicely maintained. Staff were helpful and the overall experience was pleasant. Highly recommended for anyone looking for a comfortable and convenient stay.

Room was a good size and the shower had good temperature and water pressure. We liked the view and the tv was good too.

Check in is very late (3:00pm) especially considering checkout is very early (11:00am) and you are already paying a high price for this accommodation. Additionally, amenities that are usually included are not here e.g. luggage storage and check in even slightly early. We waited almost an hour to even reach the front of the queue at 3:00pm to check in and were greeted by a rude member of staff with a lot of attitude. Do not give your deposit by card - it takes forever and the staff don’t even know how to do it themselves. Once we had paid our deposit we were just left waiting at the desk with no further instructions before the couple behind us checked in and were told to go to the key card dispenser and we realised that’s what we needed to do as well. That was fine but is a bit unnecessary considering there is a front desk with staff?? THEN a different member of staff came up to us to explain the breakfast ordering system before we could go to our room (which we were not directed to in any way). The room was through some doors (that looked like they shouldn’t be opened) and was hard to find. The actual room was fine - air con didn’t work at first so it was very hot for a few hours but the view was good. The pan was very dirty - brown/black on the bottom and we found a few bugs in the bathroom. The bin is also really small so will probably be filled up within a day (and they don’t come and empty it for you). This attracted a lot of bugs into our room so wasn’t very pleasant. We ordered breakfast for 8am the next day which arrived at 8:40 and wasn’t great. The next day we also ordered breakfast for 8am which arrived at 9am (both of these were room service). The location was also a bit rubbish - very far from everything. Considering we searched for KLCC as the location (and this came up) we were disappointed. Grabs are also difficult to get from here and cost a lot.