The Grandeur Hotel

THE RECEPTIONISTS ARE HELFUL AND WELCOMING

all are great

Very nice room, a lot of space, great view of the black sea. The pool and spa area were very nice. Really nice and comfortable bed.

The water stream is pretty weak, temperature often fluctuates between very cold and very hot. Kind of lackluster breakfast. Pretty sure the housekeeper stole my girlfriend's Calvin Klein shirt, couldn't find it anywhere while packing.

Very hospitable. Good service on high level. Friendly personal. Excellent facilities

Found a dirty make up sponge under the sink in the bathroom which wasn’t mine. Maybe room can be cleaned better

The actual room was clean and the downstairs staff were nice. The indoor pool was nice and the decking.

So many things… this is not a 5 star property at all. We stayed in the 2 bedroom apartment which came with a kitchenette which proved useless as the room came with no cutlery, plates, bowls, nothing at all apart from tea cups and 2 glasses. Were we meant to pack kitchen supplies in our suitcase? The outside pool was not a pool for the hotel, but a shared pool for several hotel/apartment block surrounded by a public area. Not a private safe 5 star hotel pool at all, and there were definitely not enough sunbeds for those using the pool. The location is ok, at the end of the Batumi promenade but it’s a nice walk. Beware of the jet ski rental on the seafront by the hotel- we got scammed out of £450 for ‘repairs’ after the ski by intimidation which was really frightening and a bad end to our travels in Georgia.