Apartment in Playa del Carmen
Reasons to book
About this apartment rental
Punctuated with expertly carved, dark wood furnishings, mystic Buddha sculptures, tranquil rock gardens and gentle bamboo accents, this space is designed to instill peace and harmony. The ornate walkway is gracefully embedded in a reflecting pool, further amplifying the calming ambiance of this picturesque retreat. Unwind and forget about the humdrum of routine life in this sanctuary of relaxation and beauty. Your dream vacation awaits.
You are enchanted by the grand pool gazing out at the turquoise ocean. Your entire family can enjoy the pool with the child-friendly swimming area and ocean views. Decide to stay in shape or not - at the gym. Eat, drink, and tan, with discount passes at Mamita´s Beach Club and upgrades at Kool Beach Club located immediately on the sand in front.
Your home is an extremely spacious EXCLUSIVE Penthouse with your own Private Pool in over 3000 square feet. Relish in the quiet morning sunrise while sipping a fresh brewed cup of coffee on your private terrace. Soak up the rays of the warm Mexican sun in the tanning area and then cool off in your 17 ft private plunge pool. Enjoy rooftop dining with the family, or just chatting with a glass of wine in the plush lounging area. At night, cuddle up in the stargazing lounger for two.
During Your Stay
Please inspect the property upon arrival. If you notice anything damaged or broken, notify us immediately so we may remove it from inventory or repair it as soon as possible. Any unreported damages may be charged against your security deposit.
Our concierge team receives reports Monday through Saturday, from 8:00 AM to 8:00 PM, by email or message. Non-emergency matters will be handled during regular business hours:
Monday to Friday: Standard business hours
Saturday: 9:00 AM to 12:00 PM
Our office and maintenance services are closed on Sundays and holidays.
We are committed to providing excellent service and will gladly assist you during your stay when issues are reported promptly.
Check-In Requirements
A valid government-issued ID must be presented at check-in. We are required to keep a copy for our records.
Your private information is securely protected and will not be shared.
Service Provider Disclaimer
We are not responsible for interruptions or failures caused by external service providers, including but not limited to:
Water supply
Electricity company
Gas company
Pool maintenance
Common area services
Internet and cable providers
In such cases, no refunds or complimentary nights will be provided. However, we will make every reasonable effort to report and resolve issues as quickly as possible, typically within 24 hours of being notified.
Property Rules
No parties, loud music, or excessive noise after 10:00 PM inside the condo or in common areas. Penalties of $100 USD may apply.
No smoking inside the condo.
No overnight guests other than those registered at check-in.
Please don`t use the towels to remove make up, we provide a black towel for that matter.
Penalties of $100 USD or more may apply.
Security Deposit is only requested on bookings made out or airbnb if you rent through Airbnb disregard the request of the security deposit
Please take care of Electricity, if you are not in the Property turn off the Air Conditioners
House Manual
The concierge will send you an email a few days prior to arrival with check-in instructions and the property location map. Please check your spam or junk folder if you do not see it.
For late arrivals after 8:00 PM, the concierge will provide self check-in instructions and key pickup details from a lockbox.
Important Information
Please help us maintain the property in excellent condition by observing the following:
Take good care of all items in the property.
Report any damage immediately to the concierge.
Do not sit on furniture or beds with wet swimsuits or sunscreen. Cleaning charges of $100 USD may apply.
If traveling with small children, please take precautions to protect mattresses from accidents.
Do not eat or drink on sofas or beds.
Do not use towels as floor mats or to remove oils/sunscreen from skin.
When using the air conditioning, keep windows and doors closed. Recommended temperature: 24°C to 25°C to reduce excess electricity usage.
Do not smoke inside the unit.
Do not light candles or incense indoors or unattended.
Do not hang towels from balconies, as many complexes impose penalties.
If washing linens or towels, do not mix whites with colored items.
Ask the concierge where to dispose of garbage. Do not leave trash outside the door. Bins are typically located in parking areas or designated outdoor spaces.
If you have cleanings included in your rent the Concierge will let you know at check in and also will remind you before the maids pass by, if you cancel the cleaning last minute it cannot be replaced and you lose it. You are not allowed to hire external cleaners during your stay; only our staff can do the cleanings (no laundry is included). Extra cleanings must be requested at least 3 days before and have an extra cost that depends on the property.
The cleaning crew is not allowed to touch personal belongings, please leave the are free so they can clean properly.
Our crew is very honest but we suggest you to always put your values on the safe.
Thank you for helping us care for the property. We truly appreciate your cooperation.
Welcome to Playa del Carmen, our little paradise in the Riviera Maya.
Amenities at Aldea Thai Penthouse by Blueplaya private pool
Map of Playa del Carmen
