Sandy Cove Apartment The Entrance 22

The location was really good, and even though we weren’t able to use the pool/spa/outdoor area due to weather, it was really nice. The layout of the apartment was good - good size bedrooms and other areas. The beds were mostly comfortable, with toiletries included.

The air conditioner was really loud on the balcony, and it kept turning on and off on its own. The apartment was not clean - dusty and a few dead moths. Fan was not working in the room with the single beds, and needed more than one toilet roll in each bathroom, and more than one rubbish bag in the kitchen. I contacted East Coast Getaways. They eventually responded and were open to feedback, ensuring they will look further into it to ensure no problems in the future. Forgot to mention to them - would be helpful if more than one key is provided, especially because multiple people staying in the one apartment. Also, outdated TV - not smart tv, so cannot use anything like YouTube or Netflix.

Location, cleanliness and the spa with pool at ground floor was fab! Also a gym attached on the side. Watching the sun rising from the sea was icing on the cake!

The view of the lake and ocean was fabulous; the kitchen was well-appointed and the towels/bedding were of great quality. Doors onto the balcony from all the bedrooms was a plus, as were fans in each bedroom. The swimming pool was a bonus and very nice. The entrance, lobby and lift were clean; the secure basement parking was helpful considering it rained for most of our stay! Proximity to the main shopping/Cafe strip and Coles was another bonus. We really enjoyed our time at Sandy Cove.

The windows facing east are fixed panes of glass and the only way to ventilate the living space is through a small north-facing balcony door. It's a design flaw in the building so it can't be fixed. But it's noticeable. A couple of pedestal or ceiling fans would be useful. We needed the air-conditioner for the 38°C temperature one day, which was thankfully an option! Two of the beds were Double (rightly or wrongly I assumed they'd be Queen size). Surprisingly we managed to sleep OK despite being used to a King bed. It wasn't a deal breaker, but might be important to know if you are really tall. We could see a WiFi modem in the unit but were not told the password either beforehand or when we asked during our stay. Seems de rigueur to have free WiFi these days, so that was disappointing (one has to use internet for looking up places to go when it rains, after all!!)

Location and big living room/ dining room

Air condition , water leaking out from aircon Itself, we did worry about the safety Also aircon was switched on itself, we turned off aircon before sleep but 20 minutes later it switched back on by itself, we have to keep get up to turn off off before we sleep but it keeps on