Casa da Flor in Lagos

Great location, comfortable place and quiet neighbors within the building, good kitchen and living area, 4 beds in addition to sofa, Daniel who checked us in was super friendly and recommended some good restaurants and parking places etc. Nice couch, big and nice fridge, a nice electric kettle, good amount and quality of plates, silverware, knives, etc. Lots of towels which makes the stay comfortable along with a nice washer, a cute balcony to sit or hang the washed clothes (on a rack they provide). Cozy, lots of space and comfortable, great location.

So I normally don’t have the energy or desire to write reviews and just rate and move on. I was not going to write any review at all except that their response (only response) to our soap request was unprofessional for hospitality industry. Will add details. Low. Bathroom curtain was moldy and clearly not changed in a while or at least not before our stay. There were only 1 small container of soap and 2 small containers of shampoo for 2 people and 4 nights of stay, which didn’t make sense. We didn’t use or need the shampoo as we had our own shampoo but when asked for 2-3 additional containers of soap, the answer was that they provide only whatever is available when checking in. This was the only time they responded to communication and otherwise, non-responsive which is crazy whether they run this property as a hotel or Airbnb-style. We ended up buying more soap. Not enough toilet paper either and small rolls which we also ended up buying and leaving the extras at the property. Surrounding bar noise is crazy and wild late night but that’s not the property fault and rather city management for allowing so much rowdy behavior. They could also provide some sugar/salt in the kitchen, detergent to wash the dishes, a bit of coffee/teabags etc. as a gesture which is what every hotel and most Airbnbs provide. They could add all these and increase the bill by €10-20 if necessary to make the place more pleasant. Whoever is in charge of the hospitality piece, can learn more or they can hire someone who has proper hospitality and tourism experience. Check in is from 4:00 pm- 7:00 pm which is also ridiculous given this is a tourist town and many tourists arrive during different times. You have to get the keys at an office different than the property itself, which for us was fine given it was on the way from the train station, but elderly or people with kids or lots of luggage may suffer.

Cozy little apartment with all required facilities like kitchen, bathroom and balcony. Shower was perfect, we came in December so the apartment was extremely cold we had to use little fan all the time. Additional blankets were a save in the night:)

The location of the property- the streets are very narrow so we had to park around 7 mins walk from the property. We didn’t know about it beforehand.

Localização muito boa, camas e sofá confortáveis.

Cafeteira não funcionando, falta de um sabão para limpar copos e banheiro entupido.

Posizione centrale e abbastanza tranquilla di giorno ma rumorosa di sera per via dei locali nelle vicinanze

Mancanza di sapone e di carta igienica nel bagno e in cucina nulla di essenziale se si desidera cucinare anche solo una mini colazione